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Chapter 8. Facial Treatments Guide Questions and Answers 100% Solved
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Chapter 8. Facial Treatments Guide
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Chapter 8. Facial Treatments GuideFacials offer two benefits at same time - answer1. regular treatments result in
noticeable improvements in the skin's texture and appearance
2. offers a relaxing experience
Note: Once considered luxuries, regular facials and skin care maintenance are now
regarded as necessities by many for skin health as well as stress reduction
Estheticians should study and have a thorough understanding of facial treatments
because: - answer1. This is a foundation for all skin care services. You must be able to
provide services that are safe and beneficial for your clients.
2. Providing education and consultation on how the skin works, along with the effects of
environmental, dietary, aging, and lifestyle choices, are parts of a facial that establish a
partnership between the client and the esthetician.
3. Facial treatments focus on creating an ongoing program to help reduce the
appearance of skin concerns such as oiliness or fine lines and wrinkles, while also
engaging the client in a daily maintenance program with long-term benefits to achieve
well-balanced skin throughout their life.
Facial - answerIs a professional service designed to improve the appearance of the
facial skin. Typically includes deep cleansing such as extractions, hydration, massage,
mask application or mild peels, possible use of skin treatment machines, and finally the
application of serums, moisturizer, and sunscreen.
Facial treatments include the following benefits - answer1. Deep cleanses
2. Exfoliates
3. Increases circulation and detoxifies
4. Relaxes the senses, nerves, and muscles
5. Slows down symptoms and premature aging
6. Addresses conditions such as dryness, oiliness, and redness
7. Softens the appearance of wrinkles and aging lines
8. Helps lessen the appearance of blemishes and minor acne
9. Provides access to an esthetician's expertise for at-home skin care maintenance
10. Supports skin health and making good lifestyle choices.
Impeccable Customer Service and Proper Communication Skills - answerClient-relation
skills are an important element of being an esthetician. Knowing how to connect and
communicate effectively with clients will determine the success of an esthetician.
Exceptional Skills - answer1. Knowledge of skin histology, skin analysis, and skin care
products is essential for an esthetician to make informed decisions for a client.
2. Knowledge of contraindication, technological advances, and facial equipment is
important for the safety of your client.
,3. Massage techniques and your touch, pressure, and flow in the facial are valuable
parts of your skills
Mastering Retail Sales Techniques - answerRetailing and client consultations are
another part of the job that requires proper training.
Ongoing Education - answerOngoing education on technological advances and facial
equipment is important
1. Take classes at a skin care academy or participate in an online webinar on skin care
education.
2. Stay informed. Subscribe to online news resources to learn about current events;
watch interesting, informative television; and read books on a bestseller list.
3. Make a commitment to yourself to attend at least one esthetics class or conference
every year - this will make a difference in your potential career success.
4. Getting degrees at the associate, bachelor, master, and even doctorate levels offers
additional options for continuing education.
Key Elements of Client Interaction - answerThe first step toward a professional
approach is your skill in client interaction.
Focus on the client - answer1. Be genuine in your concern for your client and focus on
their needs.
2. Give the client your full attention at all times.
3. Ask the client what their skin concerns are. Listen carefully before you respond.
Client comfort - answer1. Help the client to relax by speaking in a quiet and professional
manner.
2. Provide a professional atmosphere and work efficiently.
3. Make sure the client is comfortable. Proper beds and chairs are important.
4. Always wear disposable gloves
5. Keep your nails smooth and short to avoid scratching the client's skin.
6. Remove rings, bracelets, and other jewelry that may injure the client, get in the way,
or cause a distraction during the treatment.
7. Be aware of your touch and the amount of pressure you apply to the face.
Inform the client - answer1. Provide a skin analysis and educational consultation
2. Explain the benefits of the products and service you offer, and answer any questions
the client may have.
Be diligent, organized, and skillful - answer1. Maintain neat and clean conditions in the
facial work area
2. Arrange supplies in an orderly fashion
3. Keep implements in closed container when not in use.
4. Follow systematic procedures
5. Measure or use premeasured products for consistency and best results.
, 6. Apply and remove products neatly, and avoid getting them in the eyes, mouth, and
nostrils.
7. Do not let water or products drip down the client's neck or in the eyes or ears.
Meeting and Greeting Clients - answerOne of the most important communications you
will have with a client occurs the first time you meet
Essential Customer Service Practices Perform for a Facial Service - answer1. Always
approach a client with a smile
2. Always introduce yourself to new clients and greet returning clients by name. A brief
yet warm handshake will make the client feel welcome
3. Set aside a few minutes to take new clients on a quick tour of the facility. This helps
the clients to feel comfortable and at home
4. Your client is paying for your service; therefore it is common courtesy to devote the
time you are with your client to your to your client and their needs, not yours. Refrain
from discussion your own problems or allowing your mood to intrude on the service.
5. Be professional yet genuine. Your clients can sense when you are being genuine and
open, and they will have more confidence in you and in your expertise. Your number
one objective is to find out and address their skin concerns
Changing Instructions - answer1. Client can change into their robe/and or spa wrap and
remove their shoes in a changing room or treatment room
2. Explain what clothing can be removed: shoes, restrictive pants, and bras
3. Let the client know the neck and shoulders are usually bare for facials
4. Dark fabric will collect lint from sheets, so it is best to remove clothing that will be
under the sheets. Let clients decide what clothing they are comfortable removing
5. Instruct the client on how to prepare for the treatment and how to put on the facial
wrap.
Assist the client on the facial bed - answer1. Show client how to get on bed safely and
where to put head
2. Assist client in getting comfortable
Drape and Adjust for Comfort - answerDrape client's hair and adjusting the pillow,
bolster, and linens
Basic Facial Major Steps - answer1. Client consultation, including review of
contraindications: discuss client intake form, client signing consent form (signed before
each treatment)
2. Client draping and esthetician hand washing
3. Initial skin analysis and continue client consultation and treatment plan creation
4. Warm towels and facial cleansing with appropriate cleanser and toner
5. In-depth skin analysis
6. Exfoliation procedure (Optional)
7. Massage
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