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Milady Esthetics - Ch. 15 Facial Treatments Questions and Answers Fully Solved
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Milady Esthetics - Ch. 15 Facial Treatments
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Milady Esthetics - Ch. 15 FacialTreatments
What is a facial? – answer Professional service designed to improve and rejuvenate the
skin.
What to medical spas usually focus on? - answer Corrective skin treatments
What do spa treatments focus on? - answer Relaxation experience
9 Benefits of facial treatments: - answer1. Deep cleanse
2. Exfoliates
3. Increases circulation and detoxifies
4. Relaxes the senses, nerves, muscles
5. Stimulates skin function and metabolism
6. Slows down premature aging
7. Treats conditions like dryness, oiliness, redness
8. Softens wrinkles and aging lines
9. Helps clear blemishes and minor acne
Some skills needed to be successful at giving facials? - answerKnowledge of skin
histology, skin analysis, skin care products, contraindications, technological
advances/facial equipment
Client relations, communication, connecting with clients
Massage techniques, touch, pressure, flow.
Some guidelines for maintaining client loyalty - answer-Help client relax by speaking in
quiet, professional manner
- Explain benefits of services/products
-Provide skin analysis
-Quiet atmosphere, work quietly
-Make clients warm/comfortable
-Stay organized
-Smooth and clean nails, warm hands
-Smooth and correct application of product
-Give client full attention at all times
5 Good customer service practices: - answer1. Approach with a smile
2. Keep your stuff to yourself
3. Introduce yourself to new clients, greet by name
4. Give quick tour of facility to new clients
5. Be yourself, be genuine.
, Preparing client for facial treatment - answerExplain what clothing to be removed--neck
and shoulders usually bare.
Tell them how to put on wrap
Show them how to get on the table/bed
Drape client correctly
3 Steps for draping the hair - answer1. Towel on headrest, fold lengthwise and then
opposite corners together, place over headrest.
2. Back of client head rest on towel, sides of towel brought to center of forehead to
cover hairline
3. Use velcro headband to keep towel in place. Make sure all hair is under wrap,
earlobes not bent, towel not too tight.
What is the initial consultation/skin analysis for? (how long for first visit?) - answer15
mins. Determine products and procedures to use. Determine skin type and any skin
conditions present.
Why are warm towels used before cleansing? - answerPrepare client for your touch, to
warm/moisten skin, make cleansing more effective/enjoyable.
11 steps of a facial - answer1. Client consultation
2. Client draping
3. Warm towels and cleanse
4. In depth skin analysis
5. Exfoliation
6. Softening with steam/warm towels
7. Extractions
8. Massage
9. Mask
10. Toner
11. Moisturizer, sunscreen, serums, eye cream
5 parts of skin analysis - answer1. Look for obvious skin conditions and skin type
2. Touch skin
3. Ask questions regarding what you're seeing
4. Choose products
5. Not info in client chart
Facial Contraindications (9) - answerContagious diseases
Skin disorders
Medical conditions (like pregnancy)
Certain medications
Use of acne drugs, peeling agents
Skin irritation
Allergies to products/ingredients
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