This is an English summary (with sometimes Dutch translations in it) of the book Intercultural Sensitivity by Carlos Nunez 4th edition. It is written in 2019/2020 and is easy to understand and has a good overview with different colors and font sizes. It has 23 pages and explains, for example, the U...
Summary Chapters 1 to 5 of Intercultural Sensitivity. Geert Hofstede's 6 Dimensions of Culture. Intercultural Proficiency
Summary Chapters 1 to 5 of Intercultural Sensitivity
Summary: Intercultural Sensitivity (Raising Cultural Awareness)
All for this textbook (14)
Written for
Fontys Hogeschool (Fontys)
International Business and Management Studies / IB
Intercultural proficiency
All documents for this subject (1)
2
reviews
By: laamartidiae • 1 year ago
By: vickystoynova • 4 year ago
Seller
Follow
clerkxcleo18
Reviews received
Content preview
IP intercultural proficiency
Book: intercultural sensitivity
4/9/19
Handig om hierna het boek door te lezen.
What is culture? Example to explain:
• Collective programming of the mind that distinguishes
one group of people from another.
• Shared beliefs and values, norms and rules.
Three layers/union from Schein
1. Artefacts of culture (voorwerp wat door de mens
gemaakt is wat karakteristiek is voor de cultuur)
The first things you notice when entering a new country.
Bicycle lanes, larges windows, tall people and how they
dress. What they eat for lunch, company logo, company
interior style etc.
2. Norms and values
They are written and unwritten standards of correct, desired
behaviour. (Is it the norm to arrive in class a few minutes
early, on time or is it the custom to be a few minutes late?)
Values express what we thing is good or right. For example,
is it good to stand up for an elderly person on a crowded bus?
Norms and values are harder to notice than artefacts and
take a while to know them. But they can be learned.
3. Basic assumptions
They are abstract and invisible and we learn them very
young. The perception of the world around us, and the
judgements we make bout others, are very much shaped or
distorted by the basic assumptions. Extra info: p. 15
,Cultural values examples:
•freedom
•belong to something (sport groups, friends, family etc.)
•equality
Ways to look at culture:
• National
- Family, religion, education
- Mass communication media (own a fb acc, in some countries
it’s not allowed)
•Subculture
- Hippies, goths, fans of hip hop, bikers etc.
•Corporate
- Culture in an organization. (difference between Utrecht
university and Utrecht Applied sciences)
Value systems of society
• Traditional society
• Rational society
• Society where materialism is predominant
• Post-modern society
Culture can develop at different levels:
1. Culture and nation
2. National culture
3. Organizational culture > all forms of organizations
4. Corporate culture > profit organizations
5. Professional culture
6. Culture and management
National culture
Elements that contribute to creation national culture:
•History of the nation
•physical environment
Institutions that contribute to establishment of national
culture:
•Family, religion, education
•Mass communication media
•The multinational company as culture-building institution.
Organizational culture
Culture affects the way:
• Strategy is determined
• Goals are established
• How an organization operates
Personnel of the organization:
• Are influenced by their cultural backgrounds
• Share their own values and perceptions
Corporate culture
A combination of
• Organisational
• National/regional
Internal factors play an important role
Professional culture
• Operators
• Engineers
• Executives
Culture and management
• Explains the behavior of people in organizations around
the world
• Describes/compares organizational behavior across
countries and cultures
• Seeks to understand/improve the interaction of co-
workers, managers, clients, suppliers
Onion
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller clerkxcleo18. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $5.62. You're not tied to anything after your purchase.
