DELL CLIENT FOUNDATION ASSESSMENT EXAM |GUARANTEED PASS
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Course
Dell Client Foundation 2023 Assessment
Institution
Dell Client Foundation 2023 Assessment
Which of these are a part of the recommended practices while attending service calls? (Select 2) - ACCURATE ANSWERS Whenever possible, swap with a good known part to test functionality.
Hard drive/SSD failures can be confirmed by running ePSA or SupportAssist | Onboard Diagnostics Quick Test.
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DELL CLIENT FOUNDATION
2024\2025 ASSESSMENT EXAM |
GUARANTEED PASS
Which of these are a part of the recommended practices while attending
service calls? (Select 2) - ACCURATE ANSWERS✔✔ Whenever
possible, swap with a good known part to test functionality.
Hard drive/SSD failures can be confirmed by running ePSA or
SupportAssist | Onboard Diagnostics Quick Test.
Which of the following are the Pre-boot system diagnostics? (Select 2) -
ACCURATE ANSWERS✔✔ ePSA.
SupportAssist | On-board Diagnostics.
Select the steps involved in unpacking parts. (Select 2) - ACCURATE
ANSWERS✔✔ Place the box on a secure surface and break the tamper
proof seal with a safe tool. Carefully open the package top or lid.
All parts must be handled by lifting and holding from the edges or sides.
Avoid touching the surface or bottom of the parts.
The BIOS Recovery (via HDD) does not support recovery from
_________ and ______. (Select 2) - ACCURATE ANSWERS✔✔ Hard
Disk Drive with password set.
, Encrypted Hard Drive.
How do you access BIOS/System Setup using F12 method? (Select 2) -
ACCURATE ANSWERS✔✔ Power on the system. When the Dell logo
appears, tap the F12 key to access the one-time boot menu.
Select BIOS Setup on the menu and press the Enter key.
Which of these is the recommended combination for cleaning electronic
components of the system? - ACCURATE ANSWERS✔✔ Isopropyl
alcohol and lint free cloth
Which out of these is a probable point of failure for a no power issue in
laptops? (Select 2) - ACCURATE ANSWERS✔✔ AC Adapter
Frayed pins
A customer is getting a "No bootable device found" message while
powering on the system. Which option under the BIOS would help to fix
this issue? - ACCURATE ANSWERS✔✔ Boot Configuration.
Which of the following are valid steps in launching ePSA diagnostics?
(Select 2) - ACCURATE ANSWERS✔✔ Use the up and down arrow
keys to select Diagnostics on the menu and press the Enter key.
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