SCMT 4653 UARK BRAND EXAM 1
Logistics Management - Answers- Part of Supply Chain Management that plans,
implements and controls the efficient and effective forward and reverse flow and storage
of goods, services and related information between the point of origin and the point of
consumption in order to meet customers requirements
Supply Chain - Answers- starting with acquistion of raw materials to delivery of finished
product to end user
Supply Chain Management - Answers- Managing the relationships in a network of
organizations from end customers through original suppliers
Partnership - Answers- Tailored business relationship built on mutual trust, openness,
shared risk and reward that result in better performance for both parties
Four levels of Partnership - Answers- 1. Arms Length
2. Level 1
2. Level 2
3. Level 3
Reasons to Partner - Answers- 1. Gain vertical integration advantages while still
maintaining organizational independence
2. Take advantage of "best in class" expertise
3. Achieve service improvements
4. Gain operational efficiencies
5. Respond to competitors
Examples of drivers - Answers- 1. Improved customer service and efficiencies
2. Enhanced marketing advantage
3. Profit growth
Facilitator - Answers- Supportive environmental factors that enhance partnership
growth
Facilitator examples - Answers- 1. Corporate Compatibility
2. Compatible management philosophies
3. Strong perspective of mutuality
4. Symmetry between two parties
, Components - Answers- Joint activities and processes that maintain the partnership
Component examples - Answers- Planning, communication, trust and commitment and
financial investment
Outcomes - Answers- Extent to which performance meets expectations
Outcome examples - Answers- 1. Global Performance Outcome
2. Process Outcomes
3. Competitive Advantage
Job Process - Answers- Low volume products made to customer order, centralized
process with flexible and unique sequence of tasks
Ex: Producing customized cabinets
Batch Process - Answers- Switching between multiple products, low to moderate
volume and moderately complex work.
Ex: muffins, consumables
Line Process - Answers- Little variability in products produced, high volume with
processes being repeated over and over.
Ex: toys, cars
Continuous Flow Process - Answers- Extremly high volume, standardized product and
rigid line flows.
Ex: chemicals
3 Major Process Choices - Answers- 1. Make to Order
2. Assemble to Order
3. Make to Stock
Make to Order - Answers- Make products to customer specifications in low volume
Assemble to Order - Answers- Produce a wide variety of products from relatively few
components after customer orders are received
Make to Stock - Answers- Holding items in stock for immediate delivery
Manufacturing Flow Management - Answers- All activities necessary to obtain,
implement, and manage manufacturing flexibility and to pull the products through plants
Manufacturing Flexibility - Answers- ability to manage manufacturing resources and
uncertainty to meet customer requests at lowest possible cost
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