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FSU GEB 3213 TEST 1 EXAM QUESTIONS WITH COMPLETE ANSWERS
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FSU GEB 3213 TEST 1 EXAM QUESTIONS WITH COMPLETE ANSWERS
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FSU GEB 3213 TEST 1 EXAMQUESTIONS WITH COMPLETE
ANSWERS
According to Debra Fair (Insider Perspective in Chapter 1), thinking about ________
should be performed after thinking about the other issues.
a. your objective
b. the target audience
c. the tactics
d. your communication strategies
e. the product - Answer-the tactics
All of the following statements about communication are true except:
a. Communication is necessary if an organization is to achieve its goals.
b. Establishing goals is a prerequisite to communication practices.
c. Competent writing and speaking skills will get you hired.
d. Lack of competent writing and speaking skills is the number one source of
dissatisfaction that employers have about their employees.
e. Competent writing and speaking skills will help you achieve personal and social
goals. - Answer-b. Establishing goals is a prerequisite to communication practices
Ideally the communication process ends with the
a. medium.
b. message.
c. stimulus.
d. feedback.
e. destination. - Answer-feedback
According to the text, we interpret stimuli based on all of the following except
a. one's knowledge.
b. one's experience.
c. one's age.
d. one's culture.
e. one's emotions. - Answer-one's age.
Which of the following creates the need for someone to initiate communication?
a. medium
b. filter
c. message
d. stimulus
e. denotation - Answer-d. stimulus
Which is an example of an internal stimulus?
,a. You read a memo from your supervisor requesting sales figures for the past five
years.
b. While photocopying reports, you overhear two managers talking about upcoming
layoffs.
c. Your office is too hot because the air conditioner isn't working properly.
d. You notice an intern pocketing money from the petty cash fund.
e. You dream about an idea for a new commercial to promote your company's product. -
Answer-You dream about an idea for a new commercial to promote your company's
product.
Which of the following could be a stimulus in business?
a. a letter from a customer
b. a phone call
c. an invoice from a supplier
d. a presentation in a meeting
e. all of these - Answer-all of these
An example of a stimulus for communicating in business might be
a. a message from a supplier.
b. your awareness of the temperature in the office.
c. an absence of an employee.
d. a rumor about a potential wage freeze.
e. all of these responses - Answer-all of these response
All of the following are examples of filters except
a. personality.
b. culture.
c. recipient's mood.
d. communication medium.
e. individual experience. - Answer-communication medium
A person's unique perception of reality acts as a _____ when interpreting a stimulus.
a. nonverbal message
b. medium
c. filter
d. feedback mechanism
e. communication process - Answer-filter
Interpretation of a stimulus takes place in or at the
a. filter.
b. medium.
c. message.
d. feedback.
e. destination. - Answer-filter
Which of the following is an example of the message component of communication?
, a. a telephone call is placed
b. information is interpreted
c. a telephone call is received
d. a decision is made to relay specific information to someone
e. information is received from a report - Answer-a decision is made to relay specific
information to someone
The extent to which a communication effort reaches its desired goal depends directly on
how well you construct
a. the message.
b. the medium.
c. the filter.
d. the stimulus.
e. the feedback. - Answer-the message
The information that is communicated is called the
a. stimulus.
b. filter.
c. message.
d. medium.
e. none of these - Answer-message
Identify an example of an oral medium.
a. press release
b. hand gesture
c. e-mail
d. facial expression
e. press conference - Answer-press conference
f you look puzzled as a coworker tries to explain the company's new sick-leave policy,
you are
a. using a nonverbal medium to filter the message.
b. adding noise to the communication environment.
c. providing an internal stimulus for your audience.
d. simultaneously sending and receiving a message.
e. eliminating the feedback portion of the process. - Answer-simultaneously sending and
receiving a message
Which component is not required for communication to take place?
a. feedback
b. medium
c. stimulus
d. message
e. filter - Answer-feedback
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