GEB 3213- Exam 1 (Part 1) Questions
and Answers
_____ refers to your sense of self and awareness of who you are. - Answer-Self-
concept
Megan was assessing her career options before she decided to take up a course on her
skills. She realized that she was happy talking to people and helping them out; this
could help her in a customer facing job. What Megan was trying to realize was her
______. - Answer-Self-concept
Which of the following does not reflect one's self-concept? - Answer-Parents
Which of the following is not true about communication? - Answer-It reflects your socio-
economic background.
The study mentioned in the text found that _____ is both a "marker" of high-skill, high-
wage, professional work and a 'gatekeeper' with clear equity implications. - Answer-
Writing
It is estimated that over _____ million Americans are illiterate, unable to functionally
read or write. - Answer-40
Which of the following is not a critical term in the definition of communication? - Answer-
Status
Fred is narrating his idea to his supervisor on how to improve the quality of the work in
his department. Priscilla, his supervisor, listens intently, perceives his point of view,
interprets his suggestions, and relates the interpretation to her own idea of quality
improvement. What is Priscilla doing? - Answer-Understanding
In communication, _____ occurs when you convey thoughts, feelings, ideas or insights
to others. - Answer-Sharing
_____ is composed of messages the receiver sends back to the source. - Answer-
Feedback
Sharing with yourself is called: - Answer-Intrapersonal Communication
When you bring ideas to consciousness, ponder how you feel about something, or
figure out the solution to a problem and have a classic "Aha!" moment where something
becomes clear, you are engaging in: - Answer-Intrapersonal Communication
, Sheila is delivering a message to her colleagues. She ensures that there are no
unintended messages in her tone of voice, body language, or clothing. She chooses the
perfect words to convey the intended meaning. By watching her audience's reaction,
she perceives how well they received the message, and responds with clarification or
supporting information. Sheila is the _____ of the message. - Answer-Source
Face-to-face conversations, speeches, telephone conversations, voice mail messages,
radio, are public address systems are examples of: - Answer-Channels
All of the following statements about feedback are true except: - Answer-It provides an
opportunity for the source to ask for clarification
Which of the following statements about environment is not true? - Answer-Expectations
of the individuals involved are also part of the environment.
The _____ of the communication interaction involves the setting, scene, and
expectations of the individuals involved. - Answer-Context
____ is anything that blocks or changes the source's intended meaning of the message.
- Answer-Interference
As you are talking to your colleague over the phone, the sound of an airplane flying low
drowns out part of your conversation. Immediately after, your mobile phone rings, again
disturbing the flow of conversation. Both of these are instances of: - Answer-
Interference
Your colleague, Narain Ramesh from India, finds it a bit strange that you refer to your
teachers by name. He feels how you address someone reflects your respect for that
person. But you are confident that your professors are comfortable with how you
address them. From a communications perspective, the difference here is one of: -
Answer-Context
_____ is what happens when your own thoughts occupy your attention while you are
hearing, or reading, a message. - Answer-Psychological noise
When you bring ideas to consciousness, ponder how you feel about something, or
figure out the solution to a problem, what happens is referred to as: - Answer-
Intrapersonal communication
While you are discussing a recent movie with a friend, your friend clarifies your
descriptions, and throws in his opinion about what he thought about the movie. As a
third person views it, both of you are taking the role of source and receiver throughout
the conversation in turns. Which communication model explains the blurring of the
distinction between you and your friend as the source and receiver? - Answer-
Transactional model
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