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BADM 7120 Module 1 Practice Questions and Answers

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BADM 7120 Module 1 Practice Questions and Answers What is operations management? - ANSWER-The decision-making process that oversees the internal operations of a firm to produce its goods or services. What is supply chain management (SCM)? - ANSWER-Deals with managing the flow of materials, inf...

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Copyright © KAYLIN 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED FIRST PUBLISH NOVEMBER, 2024

BADM 7120 Module 1 Practice Questions

and Answers

What is operations management? - ANSWER✔✔-The decision-making process that oversees the internal

operations of a firm to produce its goods or services.

What is supply chain management (SCM)? - ANSWER✔✔-Deals with managing the flow of materials,

information, and money across multiple organizations from the suppliers to the ultimate customer.

(REVISIT) Why are supply chains critical in supporting operations within a firm? - ANSWER✔✔-Supply

chains consist of a network of organizations that supply the materials and services to the firm and

distribute the product or service to the ultimate customer. Managing the supply chain is essential in

addition to managing internal operations of the firm.

How does the book define the role of operations and supply chain managers? - ANSWER✔✔-They are

responsible for managing transformational processes efficiently and effectively, whether in

manufacturing or service operations.

What are the five main decision areas in operations and supply chain management? - ANSWER✔✔--

Process

- Quality

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, Copyright © KAYLIN 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED FIRST PUBLISH NOVEMBER, 2024

- Capacity

- Inventory

- Supply chain

What is productivity, and why is it important? - ANSWER✔✔-It is the amount of output from a given

amount of inputs. It is crucial because it leads to economic growth and profitability of the firm.

What are some key trends in operations and supply chain management? - ANSWER✔✔-- Sustainability:

Environmental and social responsibility in operations.

- Services: Increasing application of operations concepts in service industries.

- Digital Technologies: Use of AI, blockchain, 3D printing, and data analytics.

- Globalization: Managing operations and supply chains in a global context.

- Integration: Cross-functional and inter-organizational integration for efficiency.

What does sustainability in operations and supply chain management involve? - ANSWER✔✔-Minimizing

the negative impact on the global ecosystem and ensuring the ability to meet the needs of future

generations.

How do digital technologies impact operations and supply chain management? - ANSWER✔✔-Artificial

intelligence, blockchain, 3D printing, data analytics, among others, are being used to improve

manufacturing and service operations.

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What is the triple bottom line in sustainability? - ANSWER✔✔-Social, environmental, and financial

impacts, often summarized as People, Planet, and Profit.

Define 'internal environment' in the context of operations. - ANSWER✔✔-Includes all elements within

the organization's boundaries, such as employees, management, and internal processes.

Define 'external environment' in the context of operations. - ANSWER✔✔-Consists of all elements

outside the organization that can affect its performance, including economic, social, and political factors.

What are the typical inputs in a transformation process? - ANSWER✔✔-- Energy

- Materials

- Labor

- Capital

- Information

What is meant by 'operations as a process'? - ANSWER✔✔-It refers to viewing operations as a

transformation system that converts inputs into outputs that meet customer needs.

What is the role of analytics in operations and supply chain management? - ANSWER✔✔-Uses

descriptive, predictive or prescriptive data to help with forecasting, capacity planning and quality

control.

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