Communication Theory Exam 2
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interpersonal communication ANS✔✔ two people; messages used to initiate,
define, maintain, and further a relationship; possibility of relationship
development.
Social Exchange theory ANS✔✔ developed by John Thibaut & Harold
Kelley; explains when and why people develop & continue some relationships
while ending others; explains how satisfied people are with the relationships
they choose to continue; based on a comparison of costs and rewards
Three Assumptions of Social Exchange Theory: ANS✔✔ 1. Personal
relationships are a function of comparing the benefits gained versus the costs
to attain those benefits
2. Minimax principle: People want to make the most of the benefits while
lessening the costs
3. By nature, people are selfish and look out for themselves first
Three Core Components of Social Exchange Theory: ANS✔✔ 1. Rewards -
Costs = Outcome
Social relationships have rewards and costs
Rewards = any benefit you think is enjoyable or helps you achieve a specific
goal
Costs = things that are unpleasant or prevent us from achieving a goal
,Outcome of a relationship is the ratio of rewards to costs
Positive outcome value = rewards outweigh the costs
Negative outcome value = costs outweigh the rewards
2. Comparison Level: Rewards a person expects to receive in a particular
relationship; Can be based on role models, past experiences, media images;
People compare outcomes in a relationship with what they expect
3. Comparison level of Alternatives: the alternatives of staying in a
relationship; May end a relationship IF you think the alternative will be greater
than your outcome and greater than your comparison level
_ ANS✔✔ _
Dialectical Perspective: ANS✔✔ Relationships don't progress in a linear
fashion or stay static; People develop their relationships by managing a series
of "opposing tensions or contradictions"
Dialectic ANS✔✔ Simply, two or more people who have different points of
view about something who try to establish "common ground" (agreement)
through communication ("reasoned arguments")
Four assumptions of dialectical perspective ANS✔✔ 1. Praxis
2. Change
3. Contradictions
4. Totality
, Praxis ANS✔✔ Relationship partners act and react while their "relationship
trajectory" spirals that is neither linear or repetitive; Recurring action through
a cyclical process of experiential learning
Change ANS✔✔ Also called "motion"; "Only guarantee in a relationship is
that it will change"
Contradictions ANS✔✔ Relationship partners have some needs that can't be
achieved at the same time; Relationships continue when partners use
communication to manage these ever-present contradictions
Totality ANS✔✔ Relationship partners are interdependent; Without
interdependence a relationship can't exist; Tensions that one partner feels will
ultimately affect the other and need to be addressed with communication
Dialectical tensions ANS✔✔ due to Praxis (actions or learning by doing),
Change, Contradictions (competing needs), and Totality (independence within
interdependence)
Three central tensions (called "internal dialectics"are what the people in the
relationship want) ANS✔✔ 1. Autonomy-Connection: Tension between
desire to feel bonded to one's partner versus desire to maintain a sense of
independence
2. Openness-Closedness: Tension between wanting to open up and self-disclose
but also wanting to maintain one's privacy
3. Predictability-Novelty: Tension between wanting stability or steadiness
while also wanting opportunities for spontaneity
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