Exam (elaborations)
COM 351- Chapter 1 Questions And Answers Latest Update
- Course
- COM 351
- Institution
- Arizona State University
COM 351- Chapter 1 Questions And Answers Latest Update
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COM 351- Chapter 1 QuestionsAnd Answers Latest Update
Strong ________ skills are necessary for job placement, performance, career
advancement, and organizational success. ANS✔✔ communication
Which statement about writing skills in today's workplace is most accurate
ANS✔✔ Writing skills are more important today than ever
The first step in the three-step plan for effective problem solving involves
________ . ANS✔✔ identifying the challenge or issue and gathering
information
Which statement about employees in today's workplace is most accurate
ANS✔✔ Employees must be wary of their online presence and manage and
guard their reputations.
In a tough employment market, job seekers need to meet the employer's
expectations for skills and attributes. What skill set is most demanded by
employers? ANS✔✔ Written and oral communication
Which of the following is not a trend in today's workplace ANS✔✔ Reduced
global competition
What is one reason today's companies use communication technologies
ANS✔✔ To collect information
, Telecommuting employees now represent ________ percent of the workforce,
and this number increases annually ANS✔✔ 20
Which of the following is not a function of most business communications
ANS✔✔ To entertain
When internal communication must be written, you will probably use
________ ANS✔✔ e-mails
Which communication channel represents the richest communication
medium and also produces the highest degree of probable communication
effectiveness ANS✔✔ Face-to-face conversation
What is an example of downward communication? ANS✔✔ A supervisor
sends a memo to all division employees detailing the newest procedure for
submitting expense account reports.
The six goals of ethical business communicators are ________ , telling the
truth, labeling opinions, being objective, communicating clearly, using
inclusive language, and giving credit ANS✔✔ abiding by the law
When individuals justify their unethical behavior by comparing themselves to
the worse behavior of others, they are displaying what kind of ethical trap
ANS✔✔ Doctrine-of-Relative-Filth Trap
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