Health Comm Exam 1 Questions
And Answers Latest Update
Chapter 1 Introduction
importance of health communication ANS✔✔ effective communication can
enhance healing, whereas ineffective communication can cause anxiety, errors,
mistrust, and poor decisions; understand that underserved populations tend to
be ignored and limited in access and work to improve this; leads to improved
health literacy among populations
systems-level approach to health communication ANS✔✔ health does not
occur in isolation; it is an intricate system composed of many subsets; the
structure of any system influences the people within it; surface level fixes fail
to create long term success, it is the small timely changes that do, as systems
reject large scale changes
what is health? ANS✔✔ a state of complete physical, mental, and social well-
being and not merely the absence of disease or infirmity (according to WHO);
this means any understanding of health has to be contextualized to highlight
an individual's capacity vs ability to perform; health is subjective
capacity ANS✔✔ what a person is able to do in a general sense
performance ANS✔✔ person's ability to function in a particular
environment
,how does health communication operate? ANS✔✔ operates within the
transactional model of communication which suggests that people collaborate
meaning in an ongoing communicative process; utilize collaborative sense
making in which participants simultaneously send and receive messages being
interpreted (involves nonverbal cues); draws on relational approach which
states that messages operate on a content and relational level; also focuses on
context and culture which is concerned with how our environments and
contexts influence our communication and understanding
what is health communication? ANS✔✔ the way we seek, process, and share
health information; communication and healthcare are intertwined; it is
persuasive in nature; an interdisciplinary field that unties practitioners and
scholars; deals with issues surrounding health ranging from interpersonal
communication, culture, media, public health, education, policymaking
health care models ANS✔✔ biomedical, biopsychosocial, sociocultural
biomedical model ANS✔✔ based on the notion that health is a physical
phenomenon that can be explained and treated physically; machine metaphor
of "fixing" patients; fits scientific method which is limited and reductive; health
professionals ask questions that require brief answers; questions geared
towards diagnosis; marginalize feelings and social experiences; limits the
amount of info and type of info shared
sociocultural model ANS✔✔ health reflects a complex array of factors
involving personal choice, social dynamics, and culture; health, poverty,
prejudice, living conditions, access to health services are all social
vulnerabilities impacting health; culture is embodies in values, rituals, and
traditions that may affect health; rejects idea of health being purely personal or
, that people are simply a product of their environment; no one model is
comprehensive and must build awareness
biopsychosocial model ANS✔✔ integrates physical conditions, thoughts and
beliefs, and social expectations; understands that no one approach works best
for every patient; health experiences are not just physical and are influenced by
feelings, life events, and ideas about health; thoughts and emotions impact
overall health and coping abilities
Chapter 2 ANS✔✔ Landscape for Health Communication
current issues in health care ANS✔✔ chronic illnesses that are not well
managed are costly and difficult to treat; preventive care is relatively
inexpensive and relies on teamwork and communication; income predicts
lifespan partly because of different health care and information received/have
access to; effective communication is needed to serve underserved populations
complex health care systems ANS✔✔ systems, especially larger/complex
ones, tend to have a breakdown in communication (failure to exchange info);
communication breakdown causes stress, delays, oversight, added care, and
negative patient outcomes
communication advice for navigating a complex system ANS✔✔ develop a
strong relationship with primary care provider, recruit a personal healthcare
"quarterback" for both physical and social needs, maintain a roster of key
players (specialized doctors), keep and share records of medications, health
care visits, allergies, and test results, listen to your body, have a
network/community