Exam (elaborations)
Health Communication Exam 2 Questions And Answers Latest Update
- Course
- Health Communication
- Institution
- Johns Hopkins University
Health Communication Exam 2 Questions And Answers Latest Update
[Show more]
Content preview
Health Communication Exam 2Questions And Answers Latest
Update
Know the three ways of conceptualizing doctor-patient communication
ANS✔✔ 1. Focus on Individual
-Theories that examine how individuals evaluate and cope with new
information and uncertainty experiences in healthcare settings.
-Uncertainty Management Theory - how patients evaluate uncertainty and
predict whether they seek or avoid information from their physician.
2. Focus on Interaction
-Focus on the patient-physician interaction itself
-Looks at how patients + physicians use verbal and nonverbal behavior to
communicate
-Communication Accommodation Theory: When people interact they adjust
their speech, vocal patterns and gestures.
Convergence: shifting speech patterns so they more closely resemble their
speech partner
Divergence: speakers wish to maintain social distance from others
consciously/unconsciously. Emphasizes power differentials.
3. Focus on Relationship
-Focuses on information disclosure within personal relationships
-Social Penetration Theory: explains relational closeness. Relationships
develop over time as parties disclose. Closeness defined by breadth and depth
of information discussed (Breadth= range of topics, Depth= degree of
superficiality)
,How do people manage uncertainty? ANS✔✔ 1. Information seeking
- passive: gaining info my overhearing it or observing it. placing themself in
info-rich environment
- active: collecting info by asking someone else (doctor, nurse, pharmacist,
peer)
- experiential: collecting info through experience
- extractive: info from online
2. Information avoidance
3. Maintenance strategies in long-term illness
Why do people experience uncertainty? ANS✔✔ People experience
uncertainty when:
- patients do not have adequate information for understanding their illness,
treatment, or hospitalization
- patients question their physicians skill and judgement
- their relationship with their physician is weak
- meaning of the tests and procedures recommended by their physicians is
unclear
What are the three types of interpersonal support? ANS✔✔ Social network's
provision of psychological and material resources to benefit an individual's
ability to cope with stress.
1. Instrumental
- Tangible aid (e.g., financial assistance)
2. Informational
, - advice, guidance
- only effective in relieving distress if:
- it was solicited
- it is useful in solving the problem
- the source is knowledgeable
- other person perceives they can carry it out
- other person can actually carry it out
3. Emotional
- empathy, reassurance
Know the ethical considerations/concerns in health communication
ANS✔✔ 1. Audience Segmentation
- WHO gets to benefit? Usually someone gets left out
2. Informed Consent
- To what extent do health communicators need permission to send messages
to audiences?
3. Capturing attention
- messages that scare or objectify
4. Presenting risk
The Belmont Report (1979) ANS✔✔ Establishes 3 basic ethical principles for
human subject rights:
1. Respect for Persons
- Informed consent: knowing risks & benefits of research.
-give people freedom & ability to decide what happens to them
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Schoolflix. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
50064 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now