HSCO 508 CHAPTER 4 - LISTENING
TRAINING COURSES QUESTIONS
AND ANSWERS
past experience with the source - Answer-obstacle to listening when previous
encounters with a person lead people to dismiss or fail to critically examine a message
because the person has generally been right (or wrong) in the past
Critical Listening - Answer-the process of analyzing and evaluating the accuracy,
legitimacy, and value of messages
Plausibility - Answer-the extent to which a message seems legitimate
Status of the Source - Answer-obstacle to listening when a person's rank, reputation, or
social position leads people to dismiss or fail critically examine a message
consistency - Answer-a message is free of internal contradiction and is in harmony with
information known to be true
verifiability - Answer-an indication that the material being provided can be confirmed by
other sources or means
fallacious argument - Answer-an argument that appears legitimate but is actually based
on faulty reasoning or insufficient evidence
argument against the source - Answer-(fallacious argument)
when the source of a message, rather than the message itself, is attacked (also called
hominem argument)
appeal to authority - Answer-(fallacious argument)when a person's authority or
credibility in one area is used to support another area
appeal to people(fa) - Answer-(fallacious argument)claims that something is good or
beneficial because everyone else agrees with this evaluation (also called bandwagon
appeal)
appeal to relationships (fa) - Answer-(fallacious argument)when relationships are used
to justify certain behaviors and to convince others of their appropriateness
post hoc ergo propter hoc (fa) - Answer-(fallacious argument)argues that something is
caused by whatever happens before it; Latin for "after this; therefore, because of this"
TRAINING COURSES QUESTIONS
AND ANSWERS
past experience with the source - Answer-obstacle to listening when previous
encounters with a person lead people to dismiss or fail to critically examine a message
because the person has generally been right (or wrong) in the past
Critical Listening - Answer-the process of analyzing and evaluating the accuracy,
legitimacy, and value of messages
Plausibility - Answer-the extent to which a message seems legitimate
Status of the Source - Answer-obstacle to listening when a person's rank, reputation, or
social position leads people to dismiss or fail critically examine a message
consistency - Answer-a message is free of internal contradiction and is in harmony with
information known to be true
verifiability - Answer-an indication that the material being provided can be confirmed by
other sources or means
fallacious argument - Answer-an argument that appears legitimate but is actually based
on faulty reasoning or insufficient evidence
argument against the source - Answer-(fallacious argument)
when the source of a message, rather than the message itself, is attacked (also called
hominem argument)
appeal to authority - Answer-(fallacious argument)when a person's authority or
credibility in one area is used to support another area
appeal to people(fa) - Answer-(fallacious argument)claims that something is good or
beneficial because everyone else agrees with this evaluation (also called bandwagon
appeal)
appeal to relationships (fa) - Answer-(fallacious argument)when relationships are used
to justify certain behaviors and to convince others of their appropriateness
post hoc ergo propter hoc (fa) - Answer-(fallacious argument)argues that something is
caused by whatever happens before it; Latin for "after this; therefore, because of this"
