ISE 2400 Final Exam Questions Fully Solved Distinction Guaranteed.

Productivity - correct answer - the efficiency of the production of goods or services Total time of Operation - correct answer - pure work content - defects in design - inefficient work design & methods - time added by poor management - worker shortcomings Frederick Taylor - correct answer - the father of time study study - interested in determining a fair days of work - Taylorism was a system that made work more efficient using work measurement Frank & Lillian Gilbreth - correct answer - the parents of motion study - focused on minimizing motion - studied body motions used in performing task Method Analysis - correct answer - the study of how work is done - details the task and how to do them - each method highlights different findings Work Measurement - correct answer - the amount of time it takes to complete a unit of work - establishes time standards for specific task - predetermined work time system Operation Process Chart - correct answer - chronological sequence of all operations, inspections, time & material needed to make a product - circle = operation - square = inspection Flow Process Chart - correct answer - focuses on movements of an operator or product - identifies hidden cost - circle = operation - arrow = transportation - triangle = storage - D = delay - square = inspection Flow chart/Process Map - correct answer - similar to operation process chart - includes yes/no decision points Deployment/Cross Functional Flowchart - correct answer - illustrates excess movement - shows who is responsible for each step - can determine where flex staffing can be used Value Stream Map - correct answer - assess workflow and identifies waste - follows a product from end to beginning Flow/Spaghetti Diagram - correct answer - flow of work within given layout -evaluates physical layout - shows excessive movement & congestion Paretto Analysis - correct answer - 80/20 rule - 80% of cost, accidents & injuries are accounted by 20% of individuals - bar chart organized from largest to smallest - identifies the biggest opportunities Fishbone Diagram - correct answer - displays causes of problems using fishbone labels - input obtained from all levels - broken into man, machines, materials, methods Date - correct answer - individual facts Information - correct answer - a collection of facts where conclusions can be drawn Predetermined Time Systems - correct answer - based on the work of the Gilbreth's -establishes basic time needed for the performance of various operations - manual activities are combinations of basic elements - reduced motion=reduced time=reduced productivity -eliminates the need for subjective performance ratings Maynard Operation Sequence Technique (MOST) - correct answer - work measurement technique that focuses on the movement of objects General Move - correct answer - moved freely though space Controlled Move - correct answer - movement restricted, attached or in contact Index Values - correct answer - generate the total time needed to preform a task based on parameters Work Measurement - correct answer - data driven process for establishing time standards Engineered Time Standards - correct answer - the appropriate & reasonable amount of time needed to perform a specific task Time Study - correct answer -timing how long it takes good workers to complete each part of their jobs Steps in Time Study - correct answer 1. Measure work content 2. Evaluate operators performance 3. Add in allowances for PFD 4. Calculate time standard PFD - correct answer - personal, fatigue, delay Qualified Employee - correct answer - an average employee who is fully trained and able to perform all phases of work involved Foreign Elements - correct answer - things that are external to the process that delay work Fair Day's Work - correct answer - amount of work that can be completed by a qualified employee when working at a normal pace and effectivel