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IAHSS ADVANCED QUIZ WITH 100% CORRECT ANSWERS |LATEST 2024/2025
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  • IAHSS ADVANCED

Healthcare facilities that provide _________ customer service motivate customers to tell others about these organizations excellent What should be done about known gang members who require medical treatment in your facility? They should be admitted under an assumed name Process improvemen...

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  • November 6, 2024
  • 22
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • IAHSS ADVANCED
  • IAHSS ADVANCED

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IAHSS ADVANCED QUIZ WITH 100% i.- i.- i.- i.- i.-




CORRECT ANSWERS. i.-




Healthcare facilities that provide _________ customer service motivate
i.- i.- i.- i.- i.- i.- i.- i.-



customers to tell others about these organizations
i.- i.- excellent i.- i.- i.- i.- i.-i.- i.-




What should be done about known gang members who require
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-



medical treatment in your facility?
i.- They should be admitted under i.- i.- i.- i.-i.- i.- i.- i.- i.- i.- i.-



an assumed name
i.- i.-




Process improvement in customer service can be measured how?
i.- i.- i.- i.- i.- i.- i.- i.- i.-i.- i.-



Surveys, Monitoring performance, Bench marking, Service standards
i.- i.- i.- i.- i.- i.-




________ can be an excellent way to measure customer service and
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-



improve performance. i.- Feedback i.-i.- i.-




________ is an element in improving customer service
i.- i.- i.- i.- i.- i.- i.- i.-i.- i.- Identifying i.-



customers-Attitude-Communication-Training


What is the primary role of a security officer in crime prevention?
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-i.- i.-



Reduce the opportunity for a person to commit a crime
i.- i.- i.- i.- i.- i.- i.- i.- i.-

,Crime prevention is the anticipation, recognition, and appraisal of a
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-



crime risk. It also involves what?
i.- Initiating some action to remove
i.- i.- i.- i.- i.-i.- i.- i.- i.- i.- i.- i.-



or reduce the risk
i.- i.- i.-




What must be done about life safety deficiencies found in the hazard
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-



surveillance tour? Correct them immediately i.- i.-i.- i.- i.- i.-




What is the purpose of crime analysis?
i.- i.- i.- i.- i.- i.- i.-i.- Identify problems and
i.- i.- i.- i.-



develop strategies to reduce problems
i.- i.- i.- i.-




Which of the following is easier and more cost efficient for an
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-



institution? building in security systems during building design
i.-i.- i.- i.- i.- i.- i.- i.- i.-




Communication is ___________ i.- i.- i.-i.- i.- 93 percent body language, 7
i.- i.- i.- i.- i.-



percent words i.-




Which legal test takes into account neighborhood crime rates, industry
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-



standards, and the owner's experience at other locations?
i.- i.- i.- i.- i.- i.- i.- i.-i.- i.-



foreseeability


The major source of premise liability in healthcare is from
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-i.- i.- slips and i.- i.-



falls

, Property owners have a ______ duty to maintain the property in a
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-



_____ condition.
i.- legal...reasonably safe i.-i.- i.- i.-




Which of the following are elements necessary to establish negligence
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-



in a premise liability case?
i.- i.- 1. duty to the plaintiff 2. Failure to meet
i.- i.- i.-i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-



the duty. 3. Breach of a duty caused an injury.
i.- i.- i.- i.- i.- i.- i.- i.- i.-




Which of the following are examples of risks security officers should
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-



identify? Burned out lights-Breached fence lines-Slip and fall
i.-i.- i.- i.- i.- i.- i.- i.- i.- i.-



hazards


Failure to conduct routine patrol can ultimately result in what?
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-i.- i.- an i.-



increase in security spending
i.- i.- i.-




K-9 patrol teams can be particularly effective in dealing with which
i.- i.- i.- i.- i.- i.- i.- i.- i.- i.- i.-



situation? emergency department violence
i.-i.- i.- i.- i.-




Bicycle patrol is which of these?
i.- i.- i.- i.- i.- i.-i.- i.- faster than foot patrol and a
i.- i.- i.- i.- i.- i.-



vehicle in heavy traffic
i.- i.- i.-




______patrol contributes, more then any other method of patrol, toi.- i.- i.- i.- i.- i.- i.- i.- i.- i.-



excessive socialization foot i.- i.-i.- i.-

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