Lean Bronze Study Questions And 100%
Correct Answers
According to lean thinking, value is created by the producer but can only be defined by
the:
designer/ engineer
Ultimate end user
customer
none of the above - ANSWER Ultimate End User
Gemba in a service company is where:
customers come into contact with services offered
services are packaged and delivered
services are documented
none of the above - ANSWER customers come into contact with services offered
The best way to handle low-volume, low-frequency orders with high-demand variation is
to:
utilize dedicated lines
use appropriately sized equipment
supply product as it is needed
producct in workcells - ANSWER supply product as it is needed
Defining value and making it flow tends to drive organization of production based on:
function
,customer demand
product families
profitability - ANSWER product families
Organizations often add which of the following metric categories to PQCD to measure
value to the customer?
Safety
Durability
Sustainability
Cosmetic Appea - ANSWER Safety
Value is defined as:
What is sold to the customer
Any product that the company generates revenue from when that product is sold
Correct! What the customer is willing to pay for
Low cost - high quality products - ANSWER What the customer is willing to pay for
Which of the following terms describes the voluntary coming together of all relevant
stakeholders to manage the whole value stream and eliminate all kinds of waste?
Vertical integration
Supply Chain Management
Correct! Lean enterprise
Learning organization - ANSWER Lean enterprise
When a value stream is viewed to create and deliver value to customers, one must go
beyond the confines of a company to include upstream suppliers. When this is done,
what typically is the immediate discovery?
Better ways to synchronize processes
Excessive inventories
,Correct! Duplicate or repetitive processes
Low-hanging fruits - ANSWER Duplicate or repetitive processes
The reason and motivation behind process measurements in general is measuring:
for reporting and documentation
to underline what matters
Right! that which you want to improve
so the use of resources is maximized - ANSWER that which you want to improve
Inventory for a "non-lean" company is typically regarded as a (an)__________
whereas inventory for a lean company is seen as _________.
Right! asset; waste
necessity; unnecessary
buffer; muda
None of the above - ANSWER asset; waste
SMART goals should be established in concert with __________, with the __________in
mind if they are to be truly effective.
company; values
customer; products & services
Correct! employee; customer
manager; company - ANSWER employee; customer
When lead time is reduced, what measure typically increases?
Changeover time
First pass yield
Correct Answer Inventory Turns
, Cycle time - ANSWER Answer Inventory Turns
If the countermeasures implemented from doing your A3 practical problem solving
exercise fail to produce the expected results you should do which of the following:
Throw away the A3 and start from scratch
Correct! Revisit your A3 and identify other potential countermeasures
Create standard work to eliminate the gap
Meet with all of the staff to solve the problem - ANSWER Go back to your A3 and look for
other countermeasures
What is most important as you operate a process?
Correct Answer Quality
Delivery
Production
Cost - ANSWER Answer Quality
What is most important as you build your "corporate quality culture"?
Clearly defined corporate mission statements
Attendance of employees is monitored and incentivized
Always meeting production goals
Correct Answer Problems are found and corrected - ANSWER Problems are found and
corrected
Your management decisions should be based on which of the following:
short-term profits
providing the highest quality
greatest ROI
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