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NCCT COMMUNICATION Exam Questions With Verified Solution 2024
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NCCT COMMUNICATION Exam Questions With Verified Solution 2024
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NCCT COMMUNICATION Exam QuestionsWith Verified Solution 2024
Which of the following pieces of information is important to include when taking a routine
telephone message? (Select the three (3) correct answers.) - ✔✔name of the person calling,
caller's return telephone number, date and time of the call
Which of the following calls should the medical assistant refer directly to the provider? -
✔✔positive radiological reports
If a patient is consistently late, the most effective way for the medical assistant to handle the
problem is to - ✔✔Ask the provider to discuss the office policy with the patient.
The best way to ensure that a patient understands and complies with the medical office's
financial policy is to explain the - ✔✔office's financial policies and procedures in advance
of services.
A patient calls the office concerned because they have just been stung by a bee. Which of the
following shocks would be a concern? - ✔✔Anaphylactic
A patient's wife calls the office and states that her husband is experiencing left arm pain and
chest pressure. Which of the following could the patient be suffering from? - ✔✔Myocardial
Infarction (MI)
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