MGMT 2103 UARK Final Exam Questions and Answers 100% Correct
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MGMT 2103 UARK Fnal Exm
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MGMT 2103 UARK Fnal Exm
MGMT 2103 UARK Final Exam Questions and Answers 100% Correct
Performance Appraisals - Answers Definition- Job performance of an employee is documented and evaluated
Organization gets information on how well an employee is doing on the job. Performance appraisals are key to evaluating how emplo...
MGMT 2103 UARK Final Exam Questions and Answers 100% Correct
Performance Appraisals - Answers Definition- Job performance of an employee is documented and
evaluated
Organization gets information on how well an employee is doing on the job. Performance appraisals are
key to evaluating how employees are doing in an organization.
List and describe the four types of workers identified by the human capital architecture model - Answers
Strategic knowledge: unique skills directly linked to the company's strategy. High value, high uniqueness
Core: skills to perform a predefined job that are valuable but not difficult to replace. High value, low
uniqueness
Supporting labor: workers whose skills are of less strategic value and easily available on market. Low
value, low uniqueness
Complementary/Alliance partners: individuals and groups with unique skills that don't necessarily
contribute to company's strategy. Low value, high uniqueness
Identify the two dimensions along which human capital differs according to the human capital
architecture - Answers Value
Uniqueness
Decision Making Bias - Answers Decisions are subject to bias, because everyone has a bias
Judgmental Heuristics - Answers Cognitive shortcuts or biases that are used to simplify the process of
making decisions
Validity - Answers the extent to which a performance measure assesses all and only the relevant aspects
of job performance
Internal Equity - Answers Job Structure: relative pay of jobs (range of pay often expressed by salary
grades)
External Equity - Answers Pay Level: average pay, including wages, salaries and bonuses
Legitimate Power - Answers power based off of formal authority
, Reward Power - Answers power by providing/granting rewards
Coercive Power - Answers make threats of punishment and deliver actual punishment
Expert Power - Answers Have valued knowledge or information over those who need the knowledge or
information
Referent Power - Answers Using one's personal characteristics and social relationships to obtain
compliance
Position Power Includes - Answers Legitimate power
Reward Power- Both slightly positive
Coercive Power- slightly negative
Personal Power includes: - Answers Expert Power
Referent Power- both typically positive
Individual Reactions to Power - Answers Resistance
Compliance
Commitment
Added Value Negotiations - Answers parties cooperatively develop multiple packages while building
productive long term relationships
Functional Conflict - Answers constructive or cooperative conflict characterized by:
-Consultative interactions
-A focus on the issues
-Mutual respect
-Useful give and take
Dysfunctional Conflict - Answers threatens an organization's interests
Desired outcomes of conflict management - Answers Agreement
Stronger relationships
Learning
Affirmative Action - Answers way of taking extra effort to attract/retain minority employees
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