Test Bank For
Operations and Supply Chain Management, 11th Edition by Roberta S. Russell,
Bernard W. Taylor
Chapter 1-17
Chapter 1
Introduction to Operations and Supply Chain Management
Question type: True-False
1) The operations function is concerned with more than just the day-to-day operations of a firm’s
productive systems.
Answer: True
Title: True False Question 01
Difficulty: Easy
Learning Objective 1: Describe what the operations function is and how it relates to other
business functions.
Section Reference 1: The Operations Function
Bloomcode: Comprehension
2) A warehouse operation is an example of a physical transformation process.
Answer: False
Title: True False Question 02
Difficulty: Easy
Learning Objective 1: Describe what the operations function is and how it relates to other
business functions.
Section Reference 1: The Operations Function
Bloomcode: Knowledge
3) A value chain is a series of activities from supplier to customer that adds value to a product or
service.
Answer: True
Title: True False Question 03
Difficulty: Easy
1
,Learning Objective 1: Describe what the operations function is and how it relates to other
business functions.
Section Reference 1: The Operations Function
Bloomcode: Knowledge
4) Human resources management provides product demand estimates that are used in
production decisions.
Answer: False
Title: True False Question 04
Difficulty: Easy
Learning Objective 1: Describe what the operations function is and how it relates to other
business functions.
Section Reference 1: The Operations Function
Bloomcode: Knowledge
5) A retail operation is an example of an exchange transformation process.
Answer: True
Title: True False Question 05
Difficulty: Easy
Learning Objective 1: Describe what the operations function is and how it relates to other
business functions.
Section Reference 1: The Operations Function
Bloomcode: Knowledge
6) Operations management designs, operates, and improves marketing systems.
Answer: False
Title: True False Question 06
Difficulty: Easy
Learning Objective 1: Describe what the operations function is and how it relates to other
business functions.
Section Reference 1: The Operations Function
Bloomcode: Knowledge
7) An operations manager’s decision making benefits from an integrated view of business
organizations.
Answer: True
2
,Title: True False Question 07
Difficulty: Easy
Learning Objective 1: Describe what the operations function is and how it relates to other
business functions.
Section Reference 1: The Operations Function
Bloomcode: Knowledge
8) The systematic analysis of work methods is known as operations research.
Answer: False
Title: True False Question 08
Difficulty: Easy
Learning Objective 2: Discuss the key factors that have contributed to the evolution of
operations and supply chain management.
Section Reference 2: The Evolution of Operations and Supply Chain Management
Bloomcode: Knowledge
9) Toyota changed the rules of production from mass production to lean production, a system
that emphasizes quality and flexibility, rather than efficiency and quantity.
Answer: True
Title: True False Question 09
Difficulty: Easy
Learning Objective 2: Discuss the key factors that have contributed to the evolution of
operations and supply chain management.
Section Reference 2: The Evolution of Operations and Supply Chain Management
Bloomcode: Knowledge
10) The era of sustainability began when a global recession in the late 2000s, caused
companies to start focusing on the most critical factors to preserve their business during the
downturn.
Answer: True
Title: True False Question 10
Difficulty: Easy
Learning Objective 2: Discuss the key factors that have contributed to the evolution of
operations and supply chain management.
Section Reference 2: The Evolution of Operations and Supply Chain Management
Bloomcode: Knowledge
3
, 11) In 2010, the US surpassed China as the world’s largest manufacturer.
Answer: False
Title: True False Question 11
Difficulty: Easy
Learning Objective 2: Discuss the key factors that have contributed to the evolution of
operations and supply chain management.
Section Reference 2: The Evolution of Operations and Supply Chain Management
Bloomcode: Knowledge
12) One of the first factors considered in whether to outsource production to other countries is
the cost of labor.
Answer: True
Title: True False Question 12
Difficulty: Easy
Learning Objective 3: Discuss how and why businesses operate globally and explain the
importance of globalization in supply chain management.
Section Reference 3: Globalization
Bloomcode: Knowledge
13) The European Union requires that strict quality and environmental standards be met before
companies can do business with member countries.
Answer: True
Title: True False Question 13
Difficulty: Easy
Learning Objective 3: Discuss how and why businesses operate globally and explain the
importance of globalization in supply chain management.
Section Reference 3: Globalization
Bloomcode: Knowledge
14). Rising hourly wages in China drive manufacturers to move the production facilities to
Vietnam, Cambodia, and Malaysia.
Answer: True
Title: True False Question 14
Difficulty: Easy
4
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller solutions. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $17.49. You're not tied to anything after your purchase.