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Owens CC NUR 101 Exam 1 Questions and Answers
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Owens CC NUR 101 Exam 1 Questions and Answers
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Owens CC NUR 101 Exam 1 Questionsand Answers
What does SBAR stand for? - Answer-Situation, Background, Assessment,
Recommendation
What does SOLER stand for? - Answer-Sit facing pt, Open posture, Lean toward pt,
Eye contact, Relax
Therapeutic communication - Answer-Largely situated within the social interactions
of health care, is goal directed, and is individualized to the participants in the exchange
Therapeutic techniques - Answer-Specific responses that encourage the expression of
feelings and ideas, and convey acceptance and respect
Purpose of therapeutic communication - Answer-Allows pt the autonomy to make their
own decisions
Basic principles that can apply to all pts - Answer-Establish trust, demonstrate a non
judgmental attitude, offer self, be empathetic not sympathetic, use active listening, use
SOLER, accept and support client's feelings
Sharing observations - Answer-Commenting on how the pt looks, sounds, or acts
without imposing your own values or judgments
You look tired. - Answer-Sharing observations
Acknowledge feelings - Answer-Helpful to allow pt to express feelings, even if negative
You seem angry. - Answer-Acknowledge feelings
Silence - Answer-(ಠ_ಠ)
Sitting quietly with a pt for 15 minutes, after his/her whole family died in a horrible car
crash caused by a rampaging flock of goats running onto the freeway. - Answer-Silence
Providing information - Answer-Relevant information helps pt make decisions,
experience less anxiety, feel safe and secure
Clarifying - Answer-Used to check your understanding
Let me see if I understand, your whole family was killed in a horrible car crash that was
caused by a rampaging flock of goats that ran onto the freeway? - Answer-Clarifying
, Focusing - Answer-Assist pt to explore a specific topic
Paraphrasing or reflecting - Answer-Restating a message more briefly using one's own
words
Open ended questions - Answer-Questions or statements that require more than just a
Yes or No response
Tell me how you felt after learning your whole family died in a horrible car crash cause
by a rampaging flock of goats running onto the freeway. - Answer-Open ended question
Summarizing - Answer-Concise review of key aspect of an interaction
We have talked a lot about your challenges regarding returning to your goat farm. Let's
review what your plan is to return to your goat farm. - Answer-Summarizing
Confrontation - Answer-Help the pt become more aware of inconsistencies in his/her
feelings, attitude, or behavior.
You say you have decided about what to do with your goat farm, yet you continue to talk
about a cow farm. - Answer-Confrontation
Non therapeutic communication techniques - Answer-Asking person questions, giving
personal opinions, changing subject, automatic responses, false reassurance, asking
for explanation, approval or disapproval, defensive responses, passive or aggressive
responses, arguing
F/E Balance - Answer-Process of regulating the ECF volume, body fluid osmolality, and
plasma concentrations of electrolytes
Electrolytes - Answer-Na+, K+, Ca+, Mg+, Phos, Cl-
Blood - Answer-Made of plasma (liquid) and components (RBCs/WBCs)
Other fluids - Answer-Synovial fluids (joints), CSF, lymph
Important characteristics - Answer-Volume (amount), degree of concentration
(osmolality)
ECF - Answer-35%, plasma, interstitial
Interstitial - Answer-Between cells, in tissue
ICF - Answer-65%
T/F - Intake of F/E influences output - Answer-T
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