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Grade 20.00 out of 20.00 (100%)Question 1 Starbuck's story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market,
Correct offering fresh arabica sourced roasted coffee, tea and spices. Starbucks, the premier roaster and
Mark 1.00 out of retailer of specialty coffee in the world, has been committed to ethically sourcing and roasting high
L00
quality arabica coffee ever since. When it comes to human capital, Starbucks is compliant with the
P Elagguestion labour legislation and health and safety policies and procedures, as prescribed by government and
legislation. Starbucks stores were frequently audited for food safety, in accordance with the formal
food safety management program. They also have a code of ethics that specifies the desired
conduct, as well as what to do when in predicaments that can cause ethical issues in the
workplace. According to Maslow's hierarchy of needs, health and safety policies and procedure
would satisfy the desire for in the workforce.
a. belong
b. important
Oc. Survive
O d. comfortv
Question 2 In 2019, Taste Holdings restructured their operations to eliminate inefficiencies. Taste Holding's six
Correct brands (The Fish &Chip Co, Maxi's, Domino's Pizza, NWJ, Arthur Kaplan and World's Finest
Mark 1.00 out of Watches) each had their own dedicated executive team. The respective executive team was
00
responsible for implementing brand strategy and operational functions such as human resources
PElagauestion and marketing, with little interference or interaction between the six brand divisions. Looking at the
annual report of Taste Holdings, a few highlights are evident concerning the business, its activities,
and its business environment. Taste Holdings' executive team, with CEO Dylan Pienaar, made a
difficult decision. They announced their exit out of the food business industry. Taste Holdings
reported that its Starbucks stores are more expensive to set up and run compared to their
competitors. Subsequently, they started the process to sell their food businesses, rebranded as
Luxe, and will only be focussing on their luxury divisions - NW.J, Arthur Kaplan and Worid's Finest
Watches. However, in March 2020, just when the Covid-19 pandemic hit South Africa, Taste
Holdings started to liquidate its food division as they could not find a buyer for Domino's Pizza. The
restructuring that Taste Holdings implemented in 2019, is an example of interdependence
coordination.
a. progressive
b reciprocal
( ) C. pooled
Od. sequential
Question 3
Correct
Many of the key levers for socio-economic change identified by President Ramaphosa are aligned
with projects that Unilever has already embarked on. One of these is the focus on revitalising the
Mark 1.00 out of
L00
township economy by training and employing youth through inclusive growth models with SMMEs
and start-ups. This builds sustainable businesses within the Unilever value chain, creating new local
P Elag questian
economies and linking people to opportunities in the formal business sector. The prosperity of
township communities is linked to the long-term success of their business, and they are actively
learning how best to add value, serve the people and utilise their considerable economic footprint to
build this prosperity.
Unilever focussing on revitalising the township economy by training and employing youth from the
township is an example of the sub-environment, which is in Unilever's environment.
Va. social; remote
Db. ecological; internal
remote; economy
d. customer; market
Ouectinn 4
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