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HCAD 710 EXAM 2 Questions and Answers
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HCAD 710 EXAM 2 Questions and Answers
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HCAD 710 EXAM 2Situation
Task
Action
Result - Answer-STAR
1) employment/recruitment
2) compensation & benefits admin
3) employee relations (employee problems)
4) labor relations (unions) - Answer-typical HR functions
1) employee health/safety
2) training/development
3) security
4) child care
5) aware/recognition
6) EEO/AA - Answer-frequent HR functions
, Equal Employment Opportunity - Answer-EEO
Affirmative Action - Answer-AA
1) risk management
2) executive compensation admin
3) org development (succession planning)
4) EAP
5) outplacement
6) payroll - Answer-infrequent HR functions
Employee Assistance Program - Answer-EAP
Employee Assistance Program (EAP) - Answer-assist employees in addressing particular personal
problems that can affect their work performance; referral program; helps control absenteeism,
tardiness; commonly address alcohol/drug abuse, family/marital difficulties, legal/financial problems,
compulsive gambling; initial office HR or employee health but outside entity that works on retainer to
keep confidentiality
outsourcing - Answer-practice of having services once performed by employees supplied by outside
parties; brought on by reengineering
1) outplacement services
2) Employment Assistance Program (EAP)
3) pension plan admin
4) workers comp
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