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FAS RBS Exam Questions and Answers
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FAS RBS Exam Questions and Answers
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FAS RBS Exam Questions and Answers3 components of Corp culture - Answers -1- principle objective
2-corporate character
3- mgmt systems
Principle objective - Answers -We will exceed our customers' expectations to maximize
the long term value of Cintas for its shareholders and working partners.
FAS Mission Statement - Answers -Triple Double: Double digit revenue growth, double
digit net profits, double digit net profit growth
3 Components of our Safety Vision - Answers -1- Every Cintas location is injury free
2- All partners are engaged in continuously improving safety
3- Cintas is recognized as a world class leader in safety and health performance
5 Keys to Smith Driving - Answers -1- Aim high in steering
2- Get the big picture
3- Keep your eyes moving
4- Leave yourself an out
5- Make sure they see you
Steps to the sales process - Answers -Step 1- pre call plan
Step 2- Building Rapport
Step 3- Tour
Step 4- Presentation
Step 5- Close
Steps to pre call plan - Answers -Step 1- Pre call plan form
Step 2- Samples/relevant literature
Step 3- Dynamics info
Steps to building rapport - Answers -Step 1- Set the Agenda
Step 2- uncover bo/bm
Step 3- ask program specific qs
Step 4- validate the dm and process
Step 5- +/- bias
Step 6- Cintro
Steps to tour - Answers -Step 1- Focus
Step 2- Evidence
Step 3- Agreement
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