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SSR certification (Part 2) Exam Questions and Answers
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SSR certification (Part 2) Exam Questions and Answers
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SSR certification (Part 2) ExamQuestions and Answers
3 iicomponents iiof iicorporate iiculture?
1. iiPrinciple iiObjective
2. iiCorporate iicharacter
3. iiManagement iiSystems
5 iimain iielements iiof iicorporate iiculture iiare....
1. iiWe iiare iiPROFESSIONAL
2. iiWe iihave iiHIGH iiPRINCIPLES ii& iiMORAL iiVALUES
3. iiWe iiact iiw/ iiCOMPETITIVE iiURGENCY
4. iiWe iihave iiPOSITIVE iiDISCONTENT
5. iiWe iivalue iithe iiSAFETY iiOF iiOUR iiPARTNERS
What iidoes ii"competitive iiurgency" iimean?
We iiattend iito iievery iidetail iiof iiour iibusiness iiwith iia iisense iiof
– iiUrgent iienthusiasm
– iiProfessionalism
– iiThoroughness
,We iiare iidetermined iito iisucceed iiand iito iibe iithe iibest. iiWe iido iiwhatever iiit iitakes
iiwhen iiresponding iito iiproblems
What iidoes ii"positive iidiscontent" iimean?
• iiWe iiare iinever iisatisfied iiwith iithe iiSTATUS iiQUO
• iiWe iiconsistently iistrive iito iiimprove
• iiWe iiare iinot iigrumblers iior iicomplainers.
• iiWe iiare iiconstantly iilooking iifor iiopportunities iito iiimprove iieverything iiwe iido
What iidoes iiit iimean iito iibe iiPROFESSIONAL iiat iiCintas? ii(5)
We iilook iithe iipart.
1. iiWe iiare iiTHOROUGH iiin iiall iiwe iido
2. iiWe iihave iia iiSPARTAN iiATTITUDE
3. iiWe iido iiwhat iiis iiRIGHT ii& iinot iiEXPEDIENT
4. iiWe iiRESPECT iione iianother
5. iiWe iiare iiCOURTEOUS ii& iiENTHUSIASTIC
Who iiis iithe ii"Chief iiExecutive iiOfficer"?
Todd iiSchneider
, SSR ii- ii7 iiKPI'S
1. iiFA iiBLV: ii105%
2. iiSF iiBLV: ii105%
3. iiT&C iiBLV: ii105%
4. iiAR: ii6%
5. iiAFI: ii5.25 ii(weeks iiaverage iigoal)
6. iiBDI iiKPI: ii2 iiService iiagreements iiper iimonth ii
7. iiService iiFundamental: ii88%
- ii% iion iitime ii> ii= ii98%
- iiCLBs ii<= ii2%
- iiZero ii<= ii4%
- iiCanceled iiSOs ii<=4%
SSR iiGuiding iiPrinciples
- iiEAT iiwith iitheir iicustomers
- iiSee iiall iicustomers iion iitime
- iiGrow iitheir iiroutes
- iiGet iipaid ii(A/R)
- ii#SayNoToZero
SSR iiCommissions
- iiService iiCharge ii= ii14%
First iiAid iiCommission iilevels:
• iiCL ii1 ii= ii11%
• iiCL ii2 ii= ii9%
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