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Samenvatting HRM & Gedrag In Organisaties Fundamentals 2 Periode 2 (Meet The Business) Jaar 1 Business Studies/ AC/ FC Inholland Rotterdam$3.19
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Fundamentals 2: HRM & Gedrag in organisaties (1323BSF02B)
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Samenvatting HRM Periode 2
Vormen van communicatie
Mondelinge communicatie
Schriftelijke communicatie
Digitale communicatie
Verbale versus non-verbale communicatie
De communicatiecyclus
Aspecten van communicatie
Zakelijk aspect: feiten, objectieve informatie
Expressief aspect: details over de zender, zoals emoties
Relationeel aspect: meningen over de ontvanger
Appelerend aspect: wensen over het gedrag van de ontvanger
Tekorten in de formele communicatie
Vervorming door communicatie tussen afdelingen via knooppunten
Vertraging door de formele structuur
Gebrek aan feedback
Cultuur, gebrek aan openheid, vertrouwen
Verbeteren van de communicatie
Interpersoonlijk Organisatie
Zender: Ontvanger:
Doel aangeven Goede luisterhouding Plattere structuur
Duidelijk Doorvragen Opsplitsen in divisies, business units
Beknopt Samenvatten Communiceer anders
Open Reflecteren van gevoelens
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