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Samenvatting HRM & Gedrag In Organisaties Fundamentals 2 Periode 2 (Meet The Business) Jaar 1 Business Studies/ AC/ FC Inholland Rotterdam $3.19   Add to cart

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Samenvatting HRM & Gedrag In Organisaties Fundamentals 2 Periode 2 (Meet The Business) Jaar 1 Business Studies/ AC/ FC Inholland Rotterdam

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Samenvatting HRM ter voorbereiding van de Fundamentals toets in periode 2 Meet The Business. Ik heb de toets in 1 keer gehaald.

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  • November 8, 2024
  • 14
  • 2023/2024
  • Summary
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Samenvatting HRM Periode 2


Vormen van communicatie
 Mondelinge communicatie
 Schriftelijke communicatie
 Digitale communicatie
 Verbale versus non-verbale communicatie


De communicatiecyclus




Aspecten van communicatie
Zakelijk aspect: feiten, objectieve informatie
Expressief aspect: details over de zender, zoals emoties
Relationeel aspect: meningen over de ontvanger
Appelerend aspect: wensen over het gedrag van de ontvanger

, Belemmeringen? Communicatiestoringen
Inhoudelijk/vorm
1. Onduidelijk
2. Breedsprakig
3. Onvolledig
4. Tegenstrijdige signalen


Ruis
1. Fysieke ruis
2. Psychologische ruis
3. Semantische ruis




Tekorten in de formele communicatie
 Vervorming door communicatie tussen afdelingen via knooppunten
 Vertraging door de formele structuur
 Gebrek aan feedback
 Cultuur, gebrek aan openheid, vertrouwen


Verbeteren van de communicatie


Interpersoonlijk Organisatie
Zender: Ontvanger:
Doel aangeven Goede luisterhouding Plattere structuur
Duidelijk Doorvragen Opsplitsen in divisies, business units
Beknopt Samenvatten Communiceer anders
Open Reflecteren van gevoelens

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