BUSA 2100 CH 15 TEST QUESTIONS
WITH 100% CORRECT ANSWERS
A car manufacturer ordered 20,000 window assemblies from a supplier. To make sure
the assemblies were made to specifications, the supplier of the window assemblies
shipped a sample to the car manufacturer for testing. Which type of control is this
practice an example of?
a. feedback control
b. contiguous control
c. suboptimal control
d. feedforward control - Answer- feedforward control
Which type of control is a method of gathering information about performance
deficiencies as they occur?
a. feedback
b. simultaneous
c. concurrent
d. feedforward - Answer- concurrent
Which type of control is a method of gathering information about performance
deficiencies before they occur?
a. feedback
b. dynamic
c. pre-emptive
d. feedforward - Answer- feedforward
In a large corporation, male employees of the controllers department are required to
have their ties pulled right up and their suit jackets on when they are in any common
areas of the building. What is this requirement an example of?
a. bureaucratic control
b. self-control
c. concertive control
d. normative control - Answer- bureaucratic control
When the local fast-food restaurant manager caught an employee giving free food to his
friends, she fired him on the spot. When an employee stayed late after work one night to
help a woman start her car, the manager rewarded him. Which type of control did the
restaurant manager use in these two instances?
a. bureaucratic control
WITH 100% CORRECT ANSWERS
A car manufacturer ordered 20,000 window assemblies from a supplier. To make sure
the assemblies were made to specifications, the supplier of the window assemblies
shipped a sample to the car manufacturer for testing. Which type of control is this
practice an example of?
a. feedback control
b. contiguous control
c. suboptimal control
d. feedforward control - Answer- feedforward control
Which type of control is a method of gathering information about performance
deficiencies as they occur?
a. feedback
b. simultaneous
c. concurrent
d. feedforward - Answer- concurrent
Which type of control is a method of gathering information about performance
deficiencies before they occur?
a. feedback
b. dynamic
c. pre-emptive
d. feedforward - Answer- feedforward
In a large corporation, male employees of the controllers department are required to
have their ties pulled right up and their suit jackets on when they are in any common
areas of the building. What is this requirement an example of?
a. bureaucratic control
b. self-control
c. concertive control
d. normative control - Answer- bureaucratic control
When the local fast-food restaurant manager caught an employee giving free food to his
friends, she fired him on the spot. When an employee stayed late after work one night to
help a woman start her car, the manager rewarded him. Which type of control did the
restaurant manager use in these two instances?
a. bureaucratic control
