ISA 235 CE 18
Business process - correct answer ✔network of activities, actors, roles,
repositories, and data and sequence flows that interact to accomplish a
business form
Repositories - correct answer ✔collections of data
Data flows vs sequence flows - correct answer ✔Data flows: movement of
data items among activities and repositories
Sequence flows: depict the logical flow from one activity to another
Why does the process need management? - correct answer ✔-Processes
are dynamic and often need to be changed
-need can arise because of a process quality problem, change in technology,
or change in business fundamental
Improve process quality - correct answer ✔-Process quality has two
elements efficiency and effectiveness
-Usually a problem with one of the two above
Change in business fundamentals - correct answer ✔-Substantial changes in
the following factors will modify the business process
-Market, product line, supply chain, company policy, company organization
(merger/acquisition), internalization, business environment
Business process management - correct answer ✔a cyclical process for
systematically creating, assessing, and altering business processes
, as is model - correct answer ✔documents the current situation
Control Objectives for Information and Related Technology (COBIT) - correct
answer ✔Standard practice created by The Information Systems Audit and
Control Association used in the assessment stage of the BPM cycle
Process vs Procedure - correct answer ✔Process: refers to the overall
business process
Procedure: component of an IS and is embedded within a process activity
Three important principles regarding the relationship between business
processes and information systems - correct answer ✔1. Information system
elements are embedded within business processes but some activities in
business processes are not part of any information system
2. A business process can use zero, one, or many information systems
3. Particular information systems may be used by one or more business
processes
Relationship of business process and information systems - correct answer
✔Many to many
Business process developed before information systems - correct answer ✔-
Works well for the business process that are under consideration but will
cause problems later for other processes that use the same information
system
Information system developed before business process - correct answer ✔-
1st development team would talk to users to determine all the needs that the
IS needs to meet
Business process - correct answer ✔network of activities, actors, roles,
repositories, and data and sequence flows that interact to accomplish a
business form
Repositories - correct answer ✔collections of data
Data flows vs sequence flows - correct answer ✔Data flows: movement of
data items among activities and repositories
Sequence flows: depict the logical flow from one activity to another
Why does the process need management? - correct answer ✔-Processes
are dynamic and often need to be changed
-need can arise because of a process quality problem, change in technology,
or change in business fundamental
Improve process quality - correct answer ✔-Process quality has two
elements efficiency and effectiveness
-Usually a problem with one of the two above
Change in business fundamentals - correct answer ✔-Substantial changes in
the following factors will modify the business process
-Market, product line, supply chain, company policy, company organization
(merger/acquisition), internalization, business environment
Business process management - correct answer ✔a cyclical process for
systematically creating, assessing, and altering business processes
, as is model - correct answer ✔documents the current situation
Control Objectives for Information and Related Technology (COBIT) - correct
answer ✔Standard practice created by The Information Systems Audit and
Control Association used in the assessment stage of the BPM cycle
Process vs Procedure - correct answer ✔Process: refers to the overall
business process
Procedure: component of an IS and is embedded within a process activity
Three important principles regarding the relationship between business
processes and information systems - correct answer ✔1. Information system
elements are embedded within business processes but some activities in
business processes are not part of any information system
2. A business process can use zero, one, or many information systems
3. Particular information systems may be used by one or more business
processes
Relationship of business process and information systems - correct answer
✔Many to many
Business process developed before information systems - correct answer ✔-
Works well for the business process that are under consideration but will
cause problems later for other processes that use the same information
system
Information system developed before business process - correct answer ✔-
1st development team would talk to users to determine all the needs that the
IS needs to meet
