MIS Chapter 2 Exam Questions and Correct Answers Latest Update (Graded A+)
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MIS Chapter 2
Institution
MIS Chapter 2
MIS Chapter 2 Exam Questions and Correct Answers Latest Update (Graded A+)
A business process in the ______________ function is producing bills of material.
A) finance and accounting
B) human resources
C) manufacturing and production
D) research and development
E) sales and marketing - Answe...
MIS Chapter 2 Exam Questions and Correct Answers Latest Update (Graded A+)
A business process in the ______________ function is producing bills of material.
A) finance and accounting
B) human resources
C) manufacturing and production
D) research and development
E) sales and marketing - Answers manufacturing and production
An example of a cross-functional business process is A) identifying customers.
B) transporting the product.
C) creating a new product.
D) assembling a product.
E) paying creditors. - Answers creating a new product
Identifying customers is a business process handled by the human resources function.
True/False - Answers False
One example of a business process is shipping a product to a customer.
True/False - Answers True
A(n) _____________ is a set of logically related activities for accomplishing a specific business result. -
Answers business process
The ____________ function is responsible for identifying customers.
A) finance and accounting
B) human resources
C) manufacturing and production
D) sales and marketing
E) distribution and logistics - Answers distribution and logistics
If your main supplier was late in delivering goods, which type of system would you use to update your
production schedule?
,A) ESS
B) TPS
C) MIS
D) DSS - Answers TPS
You have been hired by a non-profit agency to implement a system to handle their donations. The
system must be able to handle and record telephone, SMS, and Internet donations, provide up-to-the-
minute reports, and create highly customizable mailing lists. In addition, event fundraisers need to be
able to quickly access a donor's information and history. Which of the following systems will best meet
these needs?
A) TPS
B) TPS with DSS capabilities
C) TPS with MIS capabilities
D) TPS with ESS capabilities
E) DSS with MIS capabilities - Answers TPS with MIS capabilities
To monitor the status of internal operations and the firm's relations with the external environment,
managers need _______ systems.
A) decision-support
B) knowledge
C) transaction processing
D) management information - Answers transaction processing
A(n) ________ is typically a major source of data for other systems.
A) transaction processing system
B) management information system
C) executive support system
D) decision-support system
E) knowledge management system - Answers transaction processing system
The term "management information systems" designates a specific category of information systems
serving
, A) integrated data processing throughout the firm.
B) transaction process reporting.
C) employees with online access to historical records.
You would use a(n) ________ in order to determine which of your suppliers has the best and worst
records for keeping to your production schedule?
A) MIS
B) TPS
C) UPS
D) DSS
E) CRM - Answers MIS
A relocation control system that reports summaries on the total moving, house hunting, and home
financing costs for employees in all company divisions would fall into the category of
A) knowledge management systems.
B) transaction processing systems.
C) executive support systems.
D) management information systems.
E) decision support systems. - Answers decision support systems
Non-typical business problems with causes and effects that are rapidly changing are typically handled by
which type of information system?
A) MIS
B) TPS
C) ESS
D) DSS
E) KMS - Answers DSS
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