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PGA Professional Golfers' Association PGM Professional Golf Management. Professional Golfers' Association PGA PGM Golf Management 3.0 Level 3 Exam Review Questions and Answers | 100% Pass Guaranteed | Graded A+ | $14.99   Add to cart

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PGA Professional Golfers' Association PGM Professional Golf Management. Professional Golfers' Association PGA PGM Golf Management 3.0 Level 3 Exam Review Questions and Answers | 100% Pass Guaranteed | Graded A+ |

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PGA Professional Golfers' Association PGM Professional Golf Management. Professional Golfers' Association PGA PGM Golf Management 3.0 Level 3 Exam Review Questions and Answers | 100% Pass Guaranteed | Graded A+ |

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  • November 9, 2024
  • 60
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
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StarScoreGrades
Penn State University
University Park, Pennsylvania
PGA Professional Golfers' Association PGM Professional
Golf Management.
PGA Professional Golf Management PGM Exam

Course Title and Number: PGA Professional Golf Management
PGM Exam
Exam Title: Board Exam
Exam Date: Exam 2024- 2025
Instructor: [Insert Instructor’s Name]
Student Name: [Insert Student’s Name]
Student ID: [Insert Student ID]

Examination
180 minutes
Instructions:
1. Read each question carefully.
2. Answer all questions.
3. Use the provided answer sheet to mark your responses.
4. Ensure all answers are final before submitting the exam.
5. Please answer each question below and click Submit when you have completed
the Exam.
6. This test has a time limit, The test will save and submit automatically when the
time expires
7. This is Exam which will assess your knowledge on the course Learning
Resources.


Good Luck!

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PGA Professional Golfers' Association PGM
Professional Golf Management. 2024-2025
Professional Golfers' Association PGA PGM Golf
Management 3.0 Level 3 Exam Review Questions
and Answers | 100% Pass Guaranteed | Graded
A+ |
Read All Instructions Carefully and Answer All the
Questions Correctly Good Luck: -

Why is the manager's involvement in the follow-up
process during joint problemsolving important? -
Answer>> Management is committed to solving the
problem

During the joint problem-solving process, why is it
important that the manager state the concern in
relation to the expectations for the job or task? -
Answer>> To avoid making blaming statements

During a joint problem-solving discussion, what must a
manager and employee mutually agree upon? -
Answer>> Identify specific actions

What is one of the manager's goals during a joint-
problem solving discussion? - Answer>> Narrow the
gap between expectations and results

Which stage of the Four-Stage Problem Solving
Sequence gives the performer the opportunity to take
ownership of the solution to the problem? - Answer>>
Joint problem solving stage




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What is the relationship between the timetable for
reinforced problem-solving and joint problem-solving? -
Answer>> Timetable is shorter

How will the manager's demeanor change during
reinforced problem-solving? - Answer>> They will be
more assertive

What is the first action step used during reinforced
problem-solving? - Answer>> Set up discussion that
the problem is not resolved

During a reinforced problem-solving meeting, what
would be expected to happen after addressing
performance concerns and reviewing previous
agreements? - Answer>> Invite the performer to
specify the course of action

The Head Golf Professional has already held a joint
problem-solving meeting and the staff member
continues to arrive late for work. Why is there a need
for reinforced problem-solving? - Answer>> Lack of
progress

A staff member continues to struggle with tardiness to
work. The Head Golf Professional has already held a
joint problem-solving meeting to resolve the
performance issue. Why is there a need for reinforced
problem-solving? - Answer>> Lack of progress

What distinguishes a difference between joint problem-
solving and reinforced problem-solving? - Answer>>
Greater sense of urgency with reinforced problem-
solving


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What is a likely result of requiring an immediate
response during final decision making? - Answer>>
Reluctant compliance or on the spot resignation

Why is it important to give the performer time to reflect
during final decision making? - Answer>> Performer
could give the answer manager wants to hear instead
of being honest

Which interaction strategy would a manager use during
the final decision-making stage? - Answer>> Directing

During final decision-making, what is an appropriate
time period that should be given to the performer to
reflect and commit to solving the performance
problem? - Answer>> Typically overnight

What action step is different between final decision-
making and reinforced problem-solving? - Answer>>
Performer must provide a written statement of
conditions and designate a period of time

What manager behavior is most appropriate during the
termination stage? - Answer>> The manager should
try to be considerate, but it is more important to be
clear and decisive. There should not be any debate
over the merits of the decision. Instead, the manager
can simply review the problem-solving process and the
fact that there was inadequate improvement

During the termination stage, what prevents the
employee from debating the merits of the decision in
order to main employment? - Answer>> There should
not be any debate over the merits of the decision.
Instead, the manager can simply review the problem-

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