Peer Support Specialist Certification Exam Study
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What is person-first language? - ✔✔"Person-first" language describes what a person has, not who
a person is.
What is structural racism? - ✔✔Systemic and structural racism are forms of racism that are
pervasively and deeply embedded in systems,
laws, written or unwritten policies, and entrenched practices and beliefs that produce, condone and
perpetuate widespread unfair treatment and oppression of people of color, with adverse health
consequences. In California, communities of color face persistent health disparities including
higher rates
of asthma, diabetes, and obesity, resulting in a shorter life span, less wealth, and less opportunity. There
are connections between behavioral health conditions and trauma, health disparities, and social
inequity, which help explain such disparities.
What is trauma? - ✔✔Trauma is extreme stress brought on by shocking or unexpected circumstances
or events that overwhelm
a person's ability to cope.
What is trauma-informed care? - ✔✔An awareness of the prevalence of trauma;
● An understanding of the impact of trauma on physical, emotional, and mental health as well as
, on behaviors and engagement to services; and
● An understanding that current service systems can retraumatize individuals.
What are Trauma-informed peer approaches? - ✔✔1. Work at healing our own trauma so that we
can support others.
2. Assume that everyone has experienced trauma on some level. Use a trauma-informed
approach with everyone.
3. Educate all staff and people being served about trauma
4. Ask "What happened to you?" rather than "What's wrong with you?"
5. Seek to understand the meaning people make of their experiences
6. Create a welcoming non-judgmental environment where people can consider new coping
strategies
7. Give people choices, safety, and a voice and eliminate coercion
8. Honor people's culture, background, and individual needs
9. Avoid doing harm (retraumatizing people)
10. Find ways to include people in the community even when their behavior pushes others away
11. Create predictability and consistency. People may interpret changes, even small ones, as a threat
to their survival.
12. Some people might not be ready to talk about their traumatizing experiences. People will
talk about it when they are ready and feel safe.
13. Be transparent--Let people know the limits of your role.
14. practice effective communication
skills and be non-judgmental.
Group Facilitation skills - ✔✔Peer Support Specialists can apply basic group facilitation
techniques, practice effective communication
skills and be non-judgmental. They can welcome new members and help existing members transition
smoothly. They can encourage group sharing and disclosing using methods consistent with the type
of group. They can support everyone in the group through good times and challenging times
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