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Bomi - Fm Fundamentals Passed!!
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Bomi - Fm Fundamentals Passed!!
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Bomi - Fm FundamentalsPassed!!
quality assessment Answer: Facilities management responsibilities such as
evaluating the effectiveness of service, benchmarking, management of audits, and
development of innovative improvements
What professional aspect of facilities management distinguishes it from related
professions? Answer: coordination across traditionally separate disciplinary
lines
How can a facilities manager best improve worker productivity Answer:
improve the work environment
three dimensions of quality Answer: input, process, and output
What percent of a company's capital assets does the average facilities
department manage? Answer: 25%
What do facilities managers engage in to anticipate and respond appropriately to
current and future business trends? Answer: strategic planning
Facilities management responsibilities such as evaluating the effectiveness of
service, benchmarking, management of audits, and development of innovative
improvements are all part of what function? Answer: quality assessment
,What professional aspect of facilities management distinguishes it from related
professions? Answer: coordination across traditionally separate disciplinary
lines
What is the best way for a facilities manager to become more proactive and avoid
crisis management? Answer: participate in discussions of the central
management issues
How can a facilities manager best improve worker productivity? Answer:
improve the work environment
According to TQM/CQI literature, what are the three dimensions of quality?
Answer: input, process, and output
What percent of a company's capital assets does the average facilities
department manage? Answer: 25 percent
What do facilities managers engage in to anticipate and respond appropriately to
current and future business trends? Answer: strategic planning
In most companies, how are facilities departments viewed? Answer: as
overhead
What is the most expensive element of most office and other white-collar
workplaces? Answer: people
How can facilities management successfully affect the corporate mission?
Answer: by linking asset planning to corporate goals
,Define property management Answer: The process of maintaining and
creating value in real property consistent with the owner's objectives and in
compliance with the highest standard of professional ethics. In real estate, the
process of profitable operation and management of owned, leased, or subleased
real property for a building owner, developer, or land lord.
Define asset management Answer: Asset management: Maximizing value to a
portfolio of properties from acquisition to disposition within the objectives
defined by the owner. Asset management uses strategic planning, investment
analysis, and the positioning of a property in the market place.
Facility management, or inside-out view? Answer: The facility manager looks
from inside the business out to the external environment of economic forces, the
marketplace, corporate competition, etc., through the eyes of a manager of a
given business. A facility is a tool that enables the company to survive and prosper
in its external environment.
Real property, or outside-in view? Answer: A real estate organization views
the facility as a building, a commercial property designed to produce revenue. The
building does not support the real property business; it is the business.
What do all facilities management functions have aspects of? Answer:
strategy and tactics
What facilities activity usually produces the best overall financial and qualitative
performance? Answer: devising a good strategy
, Define a program. Answer: any kind of work activities that the facilities
manager wants specifically to manage and track on an ongoing basis
Define a project. Answer: a set of tasks related to the achievement of a
specific objective
Behind personnel, what is the second largest expense on company ledgers?
Answer: facilities
What is situational analysis? Answer: capturing information about each
external element that can have an influence on the facilities department in the
coming year
What is the definition of a capitalized project? Answer: projects that create
assets with lasting value
What is the strategy that enables facilities managers to accommodate rapid
changes in space needs? Answer: lease management
What are some tactical activities associated with a strategic function? Answer:
construction project management; alteration, renovation, and workplace
installation; and workplace planning, allocation, and management
What are the two types of tactical activities? Answer: Processes and
procedures
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