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DECA exam prep questions with complete solutions
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DECA exam prep questions with complete solutions
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DECA exam prep questions withcomplete solutions
A business that effectively coordinates channel management with marketing activities is more likely to
provide
A. good customer service.
B. attractive product displays.
C. free delivery.
D. flexible credit terms. - correct answer ✔✔A. good customer service.
Which of the following types of business organizations reduces or limits the risk of its stockholders:
A. Franchise
B. Sole proprietorship
C. Corporation
D. Partnership - correct answer ✔✔C. Corporation
Which of the following would probably use a longer channel of distribution than the others:
A. A bag of oranges
B. A printing press
C. An airplane
D. A bottle of shampoo - correct answer ✔✔D. A bottle of shampoo
Electronic billing, purchase-order verification, bar-code technology, and image processing are examples
of
A. functions of the finance department.
B. horizontal channel integration.
C. integrated data between channel members.
D. vertical channel integration. - correct answer ✔✔C. integrated data between channel members.
,When filing a tort against a business, the plaintiff must establish that the defendant
A. violated the doctrine of sovereign immunity.
B. damaged property intentionally.
C. conspired with a competitor.
D. breached the duty of care. - correct answer ✔✔D. breached the duty of care.
A producer can minimize channel conflict among its distributors and retailers by
A. selling its items directly to the end users.
B. offering different products through each channel.
C. establishing slotting fees for certain channels.
D. requesting that the channel members carry only its brand. - correct answer ✔✔B. offering different
products through each channel.
What is an advantage of verbal communication?
A. You use passive listening skills to understand the message.
B. Tone of voice can be used to express emotions and thoughts.
C. It focuses attention on facial expressions rather than words to express enthusiasm.
D. People must see you to understand the intent of your message. - correct answer ✔✔B. Tone of voice
can be used to express emotions and thoughts.
When Amber walked by Ryan's desk, she noticed that Ryan was raking his left hand through his hair, that
his face was red, and that he kept hitting the enter button on his keyboard with his right hand, while
frowning at his computer screen. Based on his nonverbal cues, Amber would probably assume that Ryan
was
A. patient.
B. frustrated.
C. bored.
D. enthusiastic. - correct answer ✔✔B. frustrated.
You're giving directions to a group of coworkers, and you want to be sure they do exactly what you say.
You should
, A. raise your voice.
B. give directions in the proper order.
C. make the directions challenging.
D. demonstrate the final steps of the directions. - correct answer ✔✔B. give directions in the proper
order.
It is most appropriate for business people to use complex, technical jargon when they are
A. speaking with coworkers.
B. greeting new customers.
C. introducing a friend to a business associate.
D. informally conversing with an acquaintance. - correct answer ✔✔A. speaking with coworkers.
The human resources manager sends an email to all employees stating that they will need to park on the
street on Tuesday because the maintenance department will be repairing the company's parking lot. This
is an example of a(n)
A. informational message.
B. projection report.
C. business proposal.
D. formal inquiry. - correct answer ✔✔A. informational message.
A memorandum is typically used for communication that takes place
A. within a business.
B. among competitors.
C. infrequently.
D. between friends. - correct answer ✔✔A. within a business
Jayson just learned his company wants to hire a new public relations assistant. He posts the job position
information on his personal social media accounts and gives contact information for the manager that
will be conducting interviews. Why is this inappropriate use of social media?
A. It could give his friends an unfair advantage over other candidates.
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