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Ch 12 Defensive- Supportive communication fully solved & updated (100- accuracy).
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Ch 12 Defensive- Supportive communication fully solved & updated (100- accuracy).
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Ch 12 Defensive- Supportivecommunication fully solved &
updated 2025-2026(100%
accuracy)
The Gibb Categories of Supportive Behaviors - answer description,
problem orientation, spontaneity, empathy, equality, provisionalism
The Gibb categories of defensive behaviors - answer evaluation, control,
strategy, neutrality, superiority, certainty
Communication Climate - answer social tone of a relationship
What is the most influential factor in shaping a communication climate? -
answer The degree to which people involved see themselves as valued.
Explained- Communication Climate - answer Differences between
relationships- defined as an example one couple is sarcastic and cold and
the other is affectionate and warm
How does Communication climate develop? - answer Confirming messages
- "you exist, you are valued" , involves endorsement or acknowledgment,
and involve recognition
Disagreeing messages- "you are wrong" , involves argumentativeness and
complaining, includes aggressiveness and ostracism
Identify the communication skills that create in stop all climates - answer
Describing decisions and options
When faced with criticism, "I'm going to; Do you want to?" Rather than
obligations and imposition "I have to; You should"
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