Case Management Final Exam Questions and Answers 100% Pass

Case Management Final Exam Questions and Answers 100% Pass Which of the following are phases of case management? 1. Implementation 2. Planning 3. Finalizing 4. Assessing - ANSWER-1,2,4 (Implementation, Planning, & Assessing) Which of the following tasks of case management could occur in all phases of the case management process? a. Criticism b. Assessment c. Consulting with other case managers d. Client participation - ANSWER-D. Client participation Which of the following is NOT a fundamental principle or goal of case management? a. To complete services in a timely fashion b. Client empowerment c. Continuity of care Copyright © OLIVIAWEST 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED Copyright ©Stuvia International BV Page 2/39 d. Equal access to services/advocacy - ANSWER-A. To complete services in a timely fashion. How might a case manager measure their level of efficiency? a. Resources required b. Resources, costs and outcomes c. Outcomes achieved d. Cost of services - ANSWER-B. Resources, costs and outcomes Which of the following does NOT represent the definition of client empowerment? a. Expecting the client to make decisions without help b. Moving the client toward self-sufficiency c. Respecting the client as an individual d. Placing the client in a partnership role Hide - ANSWER-a. Expecting the client to make decisions without help Which of the following represent the focus of proper case management evaluation? 1. Client progress and satisfaction 2. Integration of services 3. Relevance for the client 4. Quality of services - ANSWER-D (1,2,3,4) Which of the following is NOT a skill necessary for contemporary case managers? a. Networking b. Referral c. Independence d. Teamwork - ANSWER-C. Independence Copyright © OLIVIAWEST 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED Copyright ©Stuvia International BV Page 3/39 The role of the government in the lives of clients is an important aspect of case management. TRUE OR FALSE - ANSWER-true The word "manage" in case management can be seen as connoting a. control b. service c. quality d. ownership - ANSWER-A. control The dual role of case management does NOT include which of the following? a. Directing service providers b. Linking services c. Monitoring services d. Providing direct services - ANSWER-A. Directing service providers Case management is defined and mandated through federal regulation. TRUE OR FALSE - ANSWER-TRUE According to your text, case management today is more a part of ________ than ever before. a. eligibility criteria b. administrative tasks c. service delivery d. financial resources - ANSWER-C. service delivery One aspect of quality care implies a commitment that respects the rights of the client and demands accountability on the part of human service professionals. Copyright © OLIVIAWEST 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED Copyright ©Stuvia International BV Page 4/39 TRUE OR FALSE - ANSWER-TRUE Evaluation in case management takes place _________. a. at the beginning of the process b. at the end of the process c. three times during the process d. throughout the process - ANSWER-D. throughout the process Client empowerment in case management means expecting clients to take care of many responsibilities on their own. TRUE OR FALSE - ANSWER-FALSE What did Ozarin (1978) define as the three elements for case management success? 1. Responsibility 2. Continuity 3. Communication 4. Accountability - ANSWER-A. 1,2,4 The purpose of managed care is to authorize the type of service and the length of time service is provided as well as ____________. a. to help the client through crisis b. to provide clients with their providers of choice c. to help providers communicate with clients d. to monitor the quality of care - ANSWER-D. to monitor the quality of care Social diagnosis, developed by Mary Richmond, later came to be known as _________. a. social casework b. sociology Copyright © OLIVIAWEST 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED Copyright ©Stuvia International BV Page 5/39 c. quality of care d. medical diagnosis - ANSWER-A. social casework What basic principle of current case management was particularly emphasized by the Rehabilitation Act of 1973? a. Accountability b. Documentation c. Client involvement d. Responsibility - ANSWER-C. Client involvement Which of the following represent models of managed care