100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Previously searched by you
Previously searched by you
logo
HCM 401: MIDTERM EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED $10.49   Add to cart
Quickly navigate to
Preview
  2.  
  3. HCM 401
  4.  
  5. HCM 401

Exam (elaborations)

HCM 401: MIDTERM EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED
 2 views  0 purchase
  • Course
  • HCM 401
  • Institution
  • HCM 401

HCM 401: MIDTERM EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED Various components of effective strategic communication outcome context messages tactical reinforcement feedback Elements of effective communication for knowledge management commmunicator must desire to communica...

[Show more]

Preview 3 out of 20  pages

Document information

  • November 10, 2024
  • 20
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

Subjects

  • hcm 401 midterm exam questions and answers with c

Written for

  • HCM 401
All documents for this subject (10)

Seller

avatar-seller
NurseAdvocate

Reviews received

Content preview

HCM 401: MIDTERM EXAM QUESTIONS AND ANSWERS WITH

COMPLETE SOLUTIONS VERIFIED


Various components of effective strategic communication

outcome

context

messages

tactical reinforcement

feedback

Elements of effective communication for knowledge management

commmunicator must desire to communicate, understand how others learn, credibility

receiver must purpose of message, time frame

Various verbal and nonverbal methods of communication

Verbal

- spoken

-written

- dialogue

- face to face

Nonverbal

- proxemics

- kinesics

,- face and eye behavior

- paralanguage

Why reinforcement schedule's timing and frequency are important

the frequency will determine the time it takes to learn a new behavior

Content theories and process theories of motivation

Content theories - explain the specific factors that motivate people

Process theories - focus on the cognitive processes underlying an individual's level of

motivation

Importance of group's size

Less than five - problems arise relating to an inability to make decisions and lower

levels of creativity

too large - subgroups form, distracting from main purpose, majority of group time goes

to functioning purposes versus required task

Diversity

the full range of human similaries and differences in group affiliation including gener,

race/ethnicity, social class role within an organization, age, religion, sexual orientation,

physical ability and other group identities.

Cultural Competency

a set of congruent behaviors, attitudes and policies that come together in a system,

agency or among professionals that enables effective work in cross-cultural situations.

Diversity Management

a strategically driven process whose emphasis is on building skills and creating policies

that will address the changing demographics of the workforce and patient population

, Why changes in U.S. demographics affect the health care industry.

patient satisfaction, successful decision making, strategic goals, clinical outcomes

Three components of attitudes

- an affect (a feeling)

- cognition (a thought or belief)

- behavior (an action)

How attitudes can be changed

address the cognitive and emotional components

providing new information

identify the problem, efforts to adjust attitude, reduce conflict, seek solutions

How perceptions allow individuals to simplify their worlds

by interpreting and organizing sensation

Four stages of the perception process

- stimulation

- registration

- organization

- interpretation

Social perception

how an individual "sees" others others perceive an individual

Importance of using objective methods from employee selection

to be unbiased for employee selection

Attitude

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller NurseAdvocate. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $10.49. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

66579 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$10.49
  • (0)
  Add to cart