MANAGEMENT 13 QUESTIONS AND
ANSWERS UPDATED 2024 - 2025
High-
performance,teams,lead,to,stronger,work,units,and,better,team,performance.,There,are,eight,essential
,considerations,when,trying,to,build,a,group,into,an,effective,team.,This,activity,is,important,because,b
uilding,high-performance,teams,requires,work,on,the,part,of,managers,,but,the,payoff,is,substantial.
The,goal,of,this,activity,is,to,challenge,your,knowledge,of,the,eight,ways,to,build,effective,teams.
Match,the,method,for,building,effective,teams,that,each,scenario,best,exemplifies.
1.,Motivation,through,mutual,accountability,and,interdependence
2.,Norms:,unwritten,rules,for,team,members
3.,Collaboration
4.,Effective,team,processes
5.,Team,composition
6.,Performance,goals,and,feedback
7.,Roles:,how,team,members,are,expected,to,behave
8.,Trust,,ANS,-
,,3.,Collaboration:,Dominique,focuses,on,rewarding,her,entire,team's,performance,rather,than,individu
al,team,members',performance.
8.,Trust:,As,a,team,manager,,Leia,makes,a,point,to,avoid,speaking,unkindly,of,team,members,to,other,t
eam,members,,and,she,always,sticks,up,for,team,members,who,are,being,treated,unfairly.
6.,Performance,goals,and,feedback:,Carter,meets,individually,with,each,of,his,team,members,every,qua
rter,to,review,their,performance,and,progress,toward,their,objectives.
1.,Motivation,through,mutual,accountability,and,interdependence:,Oscar,gives,team,members,the,free
dom,to,make,important,decisions,on,matters,such,as,team,deadlines,and,resource,allocation.
, 5.,Team,composition:,Javier,hires,team,members,that,represent,the,wide,array,of,diversity,in,his,comp
any's,customer,base.
7.,Roles:,how,team,members,are,expected,to,behave:,Ki,is,careful,not,to,put,certain,personalities,on,th
e,same,team.,For,example,,Lauryl,and,Hamad,are,both,extremely,solutions-
focused,and,have,little,tolerance,for,pleasantries,,chit-
chat,,or,other,activities,that,help,group,members,bond.,Ki,usually,doesn't,assign,them,to,the,same,proj
ect,teams.
2.,Norms:,unwritten,rules,for,team,members:,For,his,first,team,meeting,,Graham,bakes,and,decorates,
a,beautiful,batch,of,holiday,cookies,for,his,teammates.,His,boss,pulls,him,aside,before,the,meeting,star
ts,and,tells,him,that,he,should,think,about,how,this,will,be,perceived;,others,might,think,he,has,too,mu
ch,time,on,his,hands,and,doesn't,spend,enough,time,on,his,work.
4.,Effective,team,processes:,Selena,holds,a,15-
minute,informal,chat,session,at,the,end,of,each,team,meeting,where,all,team,members,are,expected,t
o,express,the,things,that,are,bothering,them,,issues,they,are,having,with,team,members,,etc.
Conflict,occurs,when,one,party,perceives,their,interests,are,being,opposed,or,negatively,affected,by,an
other,party.,Even,the,best,managers,will,often,have,to,help,resolve,disagreements,and,even,destructiv
e,conflicts.,This,activity,is,important,because,good,managers,should,understand,the,various,techniques,
or,styles,they,can,use,to,handle,workplace,conflicts.
The,goal,of,this,activity,is,to,challenge,your,knowledge,of,the,five,conflict,handling,styles.
Match,each,item,to,the,appropriate,conflict,handling,style.
1.,Obliging
2.,Dominating
3.,Compromising
4.,Integrating