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MAN4322 EXAM II | 112 QUESTIONS | WITH ACCURATE ANSWERS!!
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MAN4322 EXAM II | 112 QUESTIONS | WITH ACCURATE ANSWERS!!
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MAN4322 EXAM II | 112 QUESTIONS | WITHACCURATE ANSWERS!!
______ can be described as a systematic process of applying the knowledge,
tools, and resources needed to effect change in transforming an organization
from its current state to some future desired state as defined by its vision.
Answer - Change Management
Unfreezing is specifically mentioned as one of the three stages in ______.
Answer - Lewin's three step change model
In Kotter's change process, Answer - All stages must be worked through in
order.
Increasingly, the failure to successfully implement information systems has to
do with Answer - The skills of the change leader and the people and
organizational issues related to the change.
Which of the following are three of the five categories of the key factors related
to HRIS implementation failures? Answer - Leadership, Planning, Change
Management
Getting end users involved in the development of a system can help with
______. Answer - The likelihood of employee acceptance of the HRIS
Running an old system in parallel with a new system has the disadvantage of
Answer - dual data entry performed for every task and risk employees will try
to use the old system processes rather than fully committing to the new system
, Forces for change are ______. Answer - external, such as appearance of new
technology & internal, such as decision to downsize the workforce
A person who is responsible for leading an organizational change or someone
who is influential and can communicate and motivate others to accept a
change by informal means is called a ______. Answer - Change agent
A ______ is a useful technique for looking at the advantages and disadvantages
of a proposed change. Answer - Force Field Analysis
An organizational performance model built on the view that organizations are
systems and that there needs to be a "fit" between the various organizational
subsystems for optimal performance is ______. Answer - Nadler's Congruence
Model
The change agent is a person who is responsible for leading an organizational
change or someone who is influential and can communicate and motivate
others to accept a change by informal means. Answer - True
Process management is a systematic process of applying the knowledge, tools,
and resources needed to effect change in transforming an organization from its
current state to some future desired state as defined by its vision. Answer -
False
Organizational climate is an organization's collective values, beliefs,
experiences, and norms that shape the behavior of the group and the
individuals within it. Answer - False
A force field analysis is a useful technique for looking at only the advantages of
a proposed change. Answer - False
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