Meredith's partner is upset because his parents are getting divorced. She listens as he explains that he is
worried about how his younger sister will deal with the divorce. This is an example of __________ -
Answers relational listening
Faye is a peer mediator at her university. She listens as two students tell her about the dispute they've
been having. This is an example of _______________. - Answers empathetic or therapeutic listening
Margot is at a concert for her favorite band, listening to her favorite song. This is an example of
________________. - Answers appreciative listening
Jen is listening to Charlotte's speech on global warming. Jen does not believe global warming is a
problem, and she refuses to listen to what Charlotte has to say. Which element of active listening does
Jen need to work on? - Answers attitude
Sam is listening to Gustavo's speech on why to become a vegetarian. Sam has heard this speech topic
before, and he assumes he knows what Gustavo is going to say. Because of this, he chooses to text
during his speech instead of paying attention. This is an example of which barrier to effective listening? -
Answers anticipation
Which of the following statements is not true about hearing? - Answers It is voluntary.
Watching a political debate on television would involve - Answers informational listening
The Chinese character for "listen" contains which of the following? - Answers All of the above - eyes ,
heart, ear, undivided attention
A typical person can speak __________ words per minute - Answers 125
When we listen we can process _________ words per minute. - Answers 500
When listening to someone, it is important to quickly - Answers determine the speaker's main ideas
Listening to what is said as it is said comes from which of the following strategies to enhance listening? -
Answers keep an open mind
Turning your phone off in advance of a meeting is an example of which of the following strategies to
enhance listening - Answers identify distractions
Using a faster rate of speech to create excitement or a slower rate of speech to convey seriousness is an
example of which technique for encouraging effective listening? - Answers cue your listeners
Active listening involves - Answers all of the above-attention, attitude, adjustment
The ability to listen well is a gift, and cannot be learned. - Answers False