Exam (elaborations)
OTP 2 EXAM QUESTIONS AND ANSWERS 2024
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OTP 2 EXAM QUESTIONS AND ANSWERS 2024
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OTP 2 EXAMWhat color network jack on the biscuit box is used for cashless deices? -
ANSWERS-green
True or false: to reboot a PED, press and hold the X and 0 keys at the same time. -
ANSWERS-true
how much time do you have to enter the pairing code into the PED when pairing a
PED to a register or a kioks? - ANSWERS-2 minutes
What is the normal display of a working PED when the POS system is open for the
day and a cashier is logged in? - ANSWERS-blue screen with the mcdonald's Arch
and welcome to mcDonald's.
if your restaurant is SAF'ing, where can you find how much money has been
SAF'ed on a PED? - ANSWERS-Cellphie
troubleshooting - ANSWERS-knowledge check
What is the best way to gather data for an issue? - ANSWERS-ask open-ended
questions
how many basic steps to troubleshooting are there? - ANSWERS-7
, Before you take action to resolve an issue, it is most important that you know
what? - ANSWERS-potential consequences your action may have
what's the first step in troubleshooting? - ANSWERS-Identify the problem
True or False: for any given problem, there is only one solution. - ANSWERS-false
Registers and controllers replacement - ANSWERS-knowledge check
You need to replace register 2 with a pre-imaged register from your POS supplier.
when the bootstrap screen appears, the register asks "do you want to reprovision
with previous settings".
true or false: you should select "Yes" - ANSWERS-False
what is the first step when replacing a register? - ANSWERS-The Register must be
detached
The last octect of the "store controller" IP Adress - ANSWERS-will match the last
octet of the BOS
What should be done before removing the cables from the defective controller? -
ANSWERS-ensure all cables are properly labeled
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