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Organizational Behavior Exam 1 Question and answers verified to pass Organizational Behavior Exam 1: Chapters 1-6 Interpersonal Skills - correct answer These are important for managers to develop because they help organizations attract and keep high-performing employees Manager - correct ...

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  • November 11, 2024
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Organizational Behavior Exam 1:
Chapters 1-6
Interpersonal Skills - correct answer ✔These are important for managers to
develop because they help organizations attract and keep high-performing
employees


Manager - correct answer ✔An individual who achieves goals through other
people


Organization - correct answer ✔A consciously coordinated social unit,
composed of two or more people, that functions on a relatively continuous
basis to achieve a common goal or set of goals


Management Functions - correct answer ✔Planning, organizing, Leading,
controlling


Interpersonal Roles - correct answer ✔Includes figurehead role, leadership
role, and the liaison role


Informational Roles - correct answer ✔Includes the disseminator role,
spokesperson role, and what Mintzberg called the monitor role


Decisional Roles - correct answer ✔Includes the entrepreneur role, the
disturbance handler, resource allocator, and negotiator role


Mintzberg's Managerial Roles - correct answer ✔Includes interpersonal
roles, informational roles, and decisional roles

,Planning - correct answer ✔A process that includes defining goals,
establishing strategy, and developing plans to coordinate activities


Organizing - correct answer ✔Determining what tasks are to be done, who is
to do them, how the tasks are to be grouped, who reports to whom, and where
decisions are to be made


Leading - correct answer ✔A function that includes motivating employees,
directing others, selecting the most effective communication channels, and
resolving conflicts.


Controlling - correct answer ✔Monitoring activities to ensure they are being
accomplished as planned and correcting any significant deviations


Technical Skills - correct answer ✔The ability to apply specialized knowledge
or expertise


Human skills - correct answer ✔The ability to work with, understand, and
motivate other people, both individually and in groups


Conceptual Skills - correct answer ✔The mental ability to analyze and
diagnose complex situations


Managerial Activities - correct answer ✔-Traditional management
-Communication
-Human resource management
-Networking

, Traditional Management - correct answer ✔Decision making, planning, and
controlling


Communication - correct answer ✔Exchanging routine information and
processing paperwork


Human Resource Management - correct answer ✔Motivating, disciplining,
managing conflict, staffing, and training


Networking - correct answer ✔Socializing, potlicking, and interacting with
outsiders


Organizational Behavior - correct answer ✔A field of study that investigates
the impact that individuals, groups, and structure have on behavior within
organizations, for the purpose of applying such knowledge toward improving
an organization's effectiveness.


Systematic Study - correct answer ✔Looking at relationships, attempting to
attribute causes and effects, and drawing conclusions based on scientific
evidence


Evidence-Based Management - correct answer ✔The basing of managerial
decisions on the best available scientific evidence


Intuition - correct answer ✔A gut feeling not necessarily supported by
research


Major Disciplines that Contribute to the OB Field - correct answer ✔-
Psychology
-Social psychology

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