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ORGB 300 FINAL EXAM Question and answers verified to pass ORGB 300 FINAL EXAM organizational behavior - correct answer a field of study devoted to understand, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations Resource-based view of ...

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  • November 11, 2024
  • 23
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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ORGB 300 FINAL EXAM
organizational behavior - correct answer ✔a field of study devoted to
understand, explaining, and ultimately improving the attitudes and behaviors
of individuals and groups in organizations


Resource-based view of the firm (good OB = profits)
good people are hard to find
good people are more difficult to imitate - correct answer ✔why does OB
matter?


job performance - correct answer ✔the value of the set of behaviors that
contribute, either positively or negatively, to organizational goal
accomplishment


consequences
results
itself - correct answer ✔job performance is NOT the __________
or_________ of behavior, but the behavior _________.


citizenship behavior - correct answer ✔voluntary activities that may or may
not be rewarded but that contribute to the organization by improving the
quality of the setting where work occurs


coworkers or colleagues
organization itself - correct answer ✔who benefits from citizenship behavior?


voice

,civic virtue
boosterism - correct answer ✔what are the three pieces of organizational
citizenship behavior?


helping
courtesy
sportsmanship - correct answer ✔what are the three pieces of interpersonal
citizenship behavior?


counterproductive behavior - correct answer ✔employee behaviors that
intentionally hinder organizational goal accomplishment


production deviance
property deviance
political deviance
personal aggression - correct answer ✔what are the four types of
counterproductive behavior?


affective (emotion based)
continuance (cost-based)
normative (obligation-based) - correct answer ✔what are the three types of
organizational commitment?


organizational commitment - correct answer ✔a desire on the part of an
employee to remain a member of an organization


affective commitment - correct answer ✔a desire on the part of an employee
to remain a member of an organization because of an emotional attachment
to, or involvement in that org

, continuance commitment - correct answer ✔a desire on the part of an
employee to remain a member of an org because of an awareness of the
costs associated with leaving


normative commitment - correct answer ✔a desire on the part of an
employee to remain a member of an org because of a feeling of obligation


create a feeling that the employee is in the organization's debt (tuition
reimbursement)
become a charitable organization (corporate volunteering) - correct answer
✔what are two ways to build a sense of obligation-based commitment among
employees?


withdrawal - correct answer ✔a set of actions that employees perform to
avoid the work situation


psychological withdrawal (neglect)
physical withdrawal (exit) - correct answer ✔what are the two types of
withdrawal behavior?


daydreaming
looking busy
socializing
cyberloafing
moonlighting - correct answer ✔give three examples of psychological
withdrawal.


tardiness

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