Telling a customer or assistant that you got to do it or I don't worry in this area. is a
positive way to help. True or false - answer False
the meaning of shrink? - answer The shortage or difference between physical count
inventory an inventory
Where can you find your stores cultural Demographics? - answer Store of the
community (SOTC)
Understand on hands causes what? - answer A excessive amount of freight
Overstated on hands causes what? - answerA shortage in freight causes out of stocks
what was Sam Waltons take on customer service? - answer Greet theme, Help them,
thank them, make them feel IMPORTANT
which is not one of the beliefs of walmart - answer safety and compliance
which is not one of the W's of walmart touring - answerWhich
why are the reason customers choose pick up today? - answerconvenient ,assoctmen,
lower prices,
How to wrap up a tour - answerclarify notes, ask questions
coaching for improvement when a associates breaks policy True or False - answerTrue
In portent Formal an is written
Coaching for success is used how? - answerIntentions to teach, train, developing
associates on the floor on the spot this is very informal
Swas (store with in a store ) - answerwhere you can find your VPI merchandise for right
place, right time, right product for every customer, and track sales and calender events
sales are based only on customer count an average ticket - answerFalse
During a Tour it gives you a chance to do what? - answerdig or dive into your area
walmart Dress code represents walmart it's part of walmart brand - answerTrue
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