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OM 300 Final Chilcutt University Of Alabama – Questions With Solutions
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OM 300 Final Chilcutt University Of Alabama – Questions With Solutions
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OM 300 Final Chilcutt University Of Alabama –Questions With Solutions
Employment-stability policies Right Ans - follow demand exactly; hold
employment constant
Work schedules Right Ans - Standard
Flextime
Flexible work week
Part-time
Standard work schedule Right Ans - consists of five 8 hr days
Flextime work schedule Right Ans - allows employees, within limits, to
determine their own schedules
Flexible work week schedule Right Ans - fewer but longer days, e.g. three
12 hr shifts
Part-time work schedule Right Ans - fewer, possibly irregular, hours
Human resource strategy Right Ans - goal is to ensure that people are
effectively utilized within the constraints of other OM decisions AND that
people have a reasonable quality of work like in an atmosphere of mutual
commitment and trust
Labor planning Right Ans - is determining staffing policies that deal with
employment stability, work rules, and work schedules
Major issues in job design Right Ans - job specialization
job expansion
psychological components
self-directed teams
motivation and incentive systems
Work rules Right Ans - specify who can do what; when they can do it; what
conditions; restricts flexibility in assignments and efficiency of production
, Job specialization Right Ans - division of labor into unique tasks; first
suggested by Adam Smith in 1776
includes: development of dexterity, less loss of time, development of
specialized tools; Charles Babbage (1832) added: wages fit required skills
Job expansion Right Ans - is adding more opportunities to jobs; includes
job enlargement, job enrichment, and job rotation
Job enlargement Right Ans - is when more tasks are added to a job
Job enrichment Right Ans - is when planning and control are added to
accomplish tasks
Psychological components Right Ans - the workplace social system and
distinct roles played by individuals are more important than physical factors,
such as lighting, according to Hawthorne studies; showing employees you
appreciate them by working with them, like in Undercover Boss
Core job characteristics Right Ans - should include:
skill variety
job identity
job significance
autonomy
feedback
Self-directed teams Right Ans - are groups of individuals working towards
a common goal, who may be organized for short- or long-term objectives
Effectiveness of self-directed teams Right Ans - is due to mgt support,
training, clear objectives, financial and non-financial rewards, less control
from supervisors
Benefits of teams and job expansion Right Ans - higher: quality of work life,
job satisfaction, motivation, accepted responsibility, productivity and quality
lower: turnover and absenteeism
Limitations of job expansion Right Ans - higher: capital cost, wage rates for
greater tasks, training costs
individuals may prefer simple jobs; smaller labor pool
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