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PMG202c P5 MULTIPLE CHOICE QUESTIONS AND ACCURATE SOLUTIONS RATED A.
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PMG202c P5 MULTIPLE CHOICE QUESTIONS AND ACCURATE SOLUTIONS RATED A.
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PMG202c P5 MULTIPLE CHOICE QUESTIONSAND ACCURATE SOLUTIONS RATED A.
As a project manager, you learn a customer is not satisfied with the quality
of a finished product. You have already identified the root cause and
brainstormed solutions to the problem with the team. Now, you and the
team attempt to fix the problem by implementing a solution. Which PDCA
step did you apply?
a. Plan
b. Do
c. Check
d. Act
b
Which parts of a company ecosystem rely on continuous improvement to
have collective and separate successes? Select all that apply.
a. Programs
b. Performances
c. Portfolios
d. Projects
acd
Fill in the blank: The way a project manager decides to structure a
retrospective depends on _____.
a. the previous project manager's agenda
b. team and workplace
c. project sponsor preference
d. the latest project management trends
b
,As a project manager, you hold a retrospective. During the meeting, you give
the team an opportunity to discuss risks that materialized: Were there any
gaps between the original plan and its execution? Which retrospective step
does this represent?
a. Next steps
b. Future considerations
c. Lessons learned
d. Action items
c
As a project manager, you're overseeing a product launch. You meet with
customers to determine the product's quality standards. Then, you create
processes and documentation necessary to achieve the expected quality.
Which quality management concept do these tasks represent?
a. Assurance standards
b. Assurance planning
c. Quality planning
d. Quality control
c
Which quality management concept must be well-defined at the beginning
of the project to help avoid rework and schedule delays?
a. Quality control
b. Quality action
c. Quality standards
d. Quality assurance
c
As a project manager, you identified a process-based problem you'd like to
improve, found its root cause, and implemented a solution. Now, you
,monitor the new process to ensure the changes are beneficial to the team.
Which DMAIC step are you currently applying?
a. Analyze
b. Define
c. Control
d. Measure
c
As a project manager, you're doing a user acceptance test (UAT) to test your
product. You present your users with the visual mockup of the product and
walk them through each step they need to take to use the product. What UAT
quality control step does this scenario represent?
a. Critical user journey
b. Edge case journey
c. User story
d. Acceptance criteria
a
As a project manager, you identify a process-based problem you'd like to
improve. To better understand the problem, you examine the technology to
understand its root cause and interview the team on how it's impacting their
performance. Which DMAIC step did you apply?
a. Measure
b. Define
c. Analyze
d. Control
c
A project team discovers an efficient process to more quickly develop a
product. The program manager implements the idea in several other
, projects. When the portfolio manager learns that the more efficient process
is working across several projects, they recommend it to several programs.
This scenario exemplifies which best practice?
a. Positive feedback
b. Continuous improvement
c. Word-of-mouth communication
d. Hierarchical communication
c
What's the main purpose of holding a retrospective?
a. Determine why the team missed a milestone and update the client
b. Allow the project manager to explain why the project did or did not
succeed
c. Encourage improvements that prepare the team for future projects
d. Let stakeholders give feedback so the team can get a different
perspective
c
A project manager sets clear expectations with customers about when
they'll communicate certain project updates and changes. To gain the
customers' confidence, the project manager also provides situational
examples of when they may communicate. Which soft skill does this project
manager use with their customers?
a. Trust-building
b. Negotiation
c. Empathic listening
d. Quality planning
a
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