SDSU BA300 Eaton Final Exam Questions
And Answers
What is diffusion in the work environment? - decision making groups
- obscured by the organizational hierarchy
- taken away responsibility
- psychological distance to victims
Organizational Culture Formal systems vs Informal systems
*your ...
What is diffusion in the work environment? - decision making groups
- obscured by the organizational hierarchy
- taken away responsibility
- psychological distance to victims
Organizational Culture Formal systems vs Informal systems
*your integrity can help you
Formal Systems - selection/training; gives clues to how one wants organization to act
- performance management
- authority structure ; is the leader doing the right thing?ethical?
Informal Systems -role models/ heroes (are they worthy)
- norms and rules (rewards ceremonies)
- myths and stories (legends)'
, SDSU BA300 Eaton Final Exam Questions
And Answers
Cognitive Biases Fact gathering
- overconfidence about your knowledge of the facts
- falling into the confirmation trap
so..
think about ways you could be wrong
Consequences of Cognitive bias - reduced number of consequences
- consequences for self vs. others
- consequences as risk
- escalation of commitment
so.
*Invite Input, especially from those who disagree with you
Illusion of Optimism overestimate the likelihood of good future events and underestimate
the bad
, SDSU BA300 Eaton Final Exam Questions
And Answers
illusion of control perception of uncontrollable events as subject to one's control or as
more controllable than they are
Illusion of Superiority a cognitive bias when a person overestimates their own qualities
and abilities, in their relation to the same qualities and abilities of other
escalation of commitment you made a decision, know what you want to do, and nobody
can change that
*ex. bid (payed to much and took a lost, all bc overcommitted)
ethics of profession
Kolhberg Level of moral development Level 1: Rewards/Punishments, exchanges
ex. kids sharing toys
Level 2: Shared norms, societal exchanges
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