MBA 704 - Kungu - Week 5 - Chapters 9 & 10 Questions And Answers
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Course
MBA 704
Institution
MBA 704
MBA 704 - Kungu - Week 5 - Chapters 9 &
10 Questions And Answers
Warnings signs of a workaholic 1. Sending e-mails from home in the evenings or later
2. Being the last one in the office
3. Having difficulty delegating
4. Exhibiting excessive perfectionism
5. Skipping lunch
6. Looking tired...
MBA 704 - Kungu - Week 5 - Chapters 9 &
10 Questions And Answers
Warnings signs of a workaholic 1. Sending e-mails from home in the evenings or later
2. Being the last one in the office
3. Having difficulty delegating
4. Exhibiting excessive perfectionism
5. Skipping lunch
6. Looking tired
7. Having an attitude consistent with depression or exhaustion
Distress Negative stress; usually caused by something bad.
(for example, a college student is placed on scholastic probation, a loved one is seriously ill, or
the boss gives a formal reprimand for poor performance).
Eustress Positive stress; usually caused by something good
(for example, a college student makes the dean's list; an attractive, respected acquaintance asks
for a date; an employee is offered a job promotion at another location).
, MBA 704 - Kungu - Week 5 - Chapters 9 &
10 Questions And Answers
Hindrance Stressors 1. organizational politics
2. red tape
3. role ambiguity
In general, those demands unnecessarily thwarting personal growth and goal attainment
Hindrance stressors have a ____________ effect on motivation and performance.
Negative
Challenge stressors 1. high workload
2. time pressure
3. high responsibility
In general, those demands that are viewed as obstacles to be overcome in order to learn and
achieve.
Challenge stressors have a ____________ effect on motivation and performance. Positive
, MBA 704 - Kungu - Week 5 - Chapters 9 &
10 Questions And Answers
Tense Energy stress-driven state with constant pressure and anxiety
Calm Energy stress-free "flow" state characterized by low muscle tension, an alert
presence of mind, peaceful body feelings, increased creative intelligence, physical vitality, and a
deep sense of well-being.
T/F: A completely stress-free workplace is the ideal. False
Stress an adaptive response to an external situation that results in physical, psychological,
and/or behavioral deviations for organizational participants.
3 critical components of stress 1. A reaction to a situation or event, not the situation or
event itself
2. Can be impacted by individual differences
3. Only special or unusual situations (as opposed to minor life adjustments) can really be said to
produce stress.
, MBA 704 - Kungu - Week 5 - Chapters 9 &
10 Questions And Answers
Job Stress A condition arising from the interaction of people and their jobs and
characterized by changes within people that force them to deviate from their normal functioning.
What Stress Is Not 1. Not Just Anxiety
2. Not Just Nervous Tension
3. Not Necessarily Something Damaging, Bad, or to be Avoided
Anxiety operates solely in the _________ and _________ sphere emotional;
psychological
Stress operates in the _________ , _________, and _________ sphere emotional;
psychological; physiological
Burnout when the ability to cope with stress begins to let us down
may be the consequence of "losing a sense of the basic purpose and fulfillment of your work."
"not a problem of the people themselves but of the social environment in which people work."
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