TEST BANK
MANAGEMENT INFORMATION SYSTEM
,TABLE OF CONTENTS
1. Information Systems in Business.
2. Computers and Their Business Applications.
3. Data and Business Intelligence.
4. Personal, Legal, Ethical, and Organizational Issues.
5. Protecting Information Resources.
6. Data Communication: Delivering Information Anywhere and Anytime.
7. A Connected World.
8. E-Commerce.
9. Global Information Systems.
10. Building Successful Information Systems.
11. Enterprise Systems.
12. Supporting Decisions and Processes.
13. Artificial Intelligence and Automation.
14. Emerging Trends, Technologies, and Applications
,Module 01: Information Systems in Business
True / False
1. When Repetitive Transaction-Processing Operations Are Automated, Human Involvement Is Increasingly Required.
a. True
b. False
ANSWER: False
RATIONALE: Correct
Computers Are Most Beneficial In Transaction- Processing Operations. These Operations
Are Repetitive, Such As Printing Numerous Checks, Or Involve Enormous Volumes Of
Data, Such AsInventory Control In A Multinational Textile Company. When These
Systems Are Automated, Human Involvement Is Minimal. See 1-3:The Beginning:
Transaction-Processing Systems
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Define Transaction-Processing Systems
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.3
TOPICS: Information Systems
Information Systems
Importance
KEYWORDS: Remember
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 11/20/2019 7:17 PM
2. Information Systems Are Broader In Scope Than Information Technologies.
a. True
b. False
ANSWER: True
RATIONALE: Correct
Information Systems Are Broader In Scope Than Information Technologies, But The
Two Overlap In Many Areas. Both Are Used To Help Organizations Be More
Competitive And To Improve Their Overall Efficiency And Effectiveness. See 1-1:
Computers And InformationSystems In Daily Life
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Discuss Common Applications Of Computers And Information Systems.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.1
TOPICS: Information Systems
Information Systems
Importance
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 10/22/2019 1:26 PM
,Module 01: Information Systems in Business
3. In A Management Information System (MIS) Application, Processes Are Usually Methods For Performing A Task.
a. True
b. False
ANSWER: True
RATIONALE: Correct
In An MIS Application, Processes Are Usually Methods For Performing A Task.
See 1-4:Management Information Systems
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Define Management Information Systems.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.4
TOPICS: Management Information Systems
KEYWORDS: Remember
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 10/22/2019 1:26 PM
4. In Designing A Management Information System (MIS), The First Task Is To Collect Data And Analyze It.
a. True
b. False
ANSWER: False
RATIONALE: Correct
In Designing An MIS, The First Task Is To Clearly Define The System’s Objectives.
See 1-4:Management Information Systems
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Define Management Information Systems.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.4
TOPICS: Management Information Systems
KEYWORDS: Remember
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 10/22/2019 1:26 PM
5. An Information System Should Collect Data From Both External And Internal Sources, Although Organizational
ObjectivesAnd The Type Of Application Also Determine What Sources To Use.
a. True
b. False
ANSWER: True
RATIONALE: Correct
The Information That Users Need Affects The Type Of Data That Is Collected And
Used. An Information System Should Collect Data From Both External And Internal
Sources, AlthoughOrganizational Objectives And The Type Of Application Also
,Module 01: Information Systems in Business
Determine What Sources To Use.See 1-5: Major Components Of An Information
System
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Describe The Four Major Components Of An Information System.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.1
TOPICS: Information System Components
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 10/22/2019 1:26 PM
6. Customers, Competitors, And Suppliers Are Examples Of Internal Data Sources Of An Information System.
a. True
b. False
ANSWER: False
RATIONALE: Correct
Customers, Competitors, And Suppliers Are Examples Of External Data Sources
Of AnInformation System. See 1-5: Major Components Of An Information
System
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Discuss The Differences Between Data And Information.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.1
TOPICS: Information System Components
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 10/22/2019 1:26 PM
7. In A Management Information System (MIS), The Quality Of Information Is Determined By Its Usefulness To Users,
And ItsUsefulness Determines The Success Of An Information System.
a. True
b. False
ANSWER: True
RATIONALE: Correct
In An MIS, The Quality Of Information Is Determined By Its Usefulness To Users, And
Its Usefulness Determines The Success Of An Information System. See 1-5: Major
ComponentsOf An Information System
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Describe The Differences Between Data And Information.
QUESTION TYPE: True / False
HAS VARIABLES: False
,Module 01: Information Systems in Business
LEARNING OBJECTIVES: MIS.10e.1.1
TOPICS: Information System Components
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 11/19/2019 1:53 PM
8. To Be Useful, Information Must Be Able To Integrate With Other Data And Information.
a. True
b. False
ANSWER: True
RATIONALE: Correct
To Be Useful, Information Must Be Able To Integrate With Other Data And Information.
See 1-5: Major Components Of An Information System
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Describe The Differences Between Data And Information.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.1
TOPICS: Information System Components
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 10/22/2019 1:26 PM
9. When Solving Problems, The Users Of An Information System Must Avoid Using Informal Information.
a. True
b. False
ANSWER: False
RATIONALE: Correct
In Addition To The Formal Information That An Information System Generates, Users
Need To Be Able To Make Use Of Informal Information-Such As Rumors, Unconfirmed
Reports, And Stories- When Solving Problems. See 1-5: Major Components Of An
Information System
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Describe The Differences Between Data And Information.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.1
TOPICS: Information System Components
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 10/22/2019 1:26 PM
10. The Main Difference Between An Intranet And The Internet Is That Intranets Are Public And The Internet Is Private.
a. True
,Module 01: Information Systems in Business
b. False
ANSWER: False
RATIONALE: Correct
The Main Difference Between An Intranet And The Internet Is That Intranets Are
Private And The Internet Is Public. See 1-6: Using Information Systems And Information
Technologies
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Explain The Importance And Applications Of Information Systems In Functional
AreasOf A Business.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.7
TOPICS: Information Systems
Information
Technologies
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 10/22/2019 1:26 PM
11. A Logistics Information System Supports Decisions Related To Providing Reports And Statistics On
EmployeeDemographics.
a. True
b. False
ANSWER: False
RATIONALE: Correct
A Personnel Information System Supports Decisions Related To Providing Reports And
Statistics On Employee Demographics. See 1-6: Using Information Systems And
InformationTechnologies
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Explain The Importance And Applications Of Information Systems In Functional
AreasOf A Business.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.7
TOPICS: Information Systems
Information
Technologies
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 10/22/2019 1:26 PM
12. An Effective Financial Information System Should Provide Timely, Accurate, And Integrated Information
About TheMarketing Mix, Or 4Ps: Price, Promotion, Place, And Product.
a. True
b. False
,Module 01: Information Systems in Business
ANSWER: False
RATIONALE: Correct
An Effective Marketing Information System Should Provide Timely, Accurate, And
IntegratedInformation About The Marketing Mix-4Ps: Price, Promotion, Place, And
Product. See 1-6: Using Information Systems And Information Technologies
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Explain The Importance And Applications Of Information Systems In Functional
AreasOf A Business.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.7
TOPICS: Information Systems
Information
Technologies
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 11/19/2019 5:30 PM
13. The Threat Of New Entrants Into The Marketplace Is High When Duplicating A Company’s Product Or Service Is
Difficult.
a. True
b. False
ANSWER: False
RATIONALE: Correct
The Threat Of New Entrants Into The Marketplace Is Low When Duplicating A
Company’sProduct Or Service Is Difficult. See 1-6: Using Information Systems And
Information Technologies
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Apply The Five Forces Model And Strategies For Gaining A Competitive Advantage.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.9
TOPICS: Five Forces Model
KEYWORDS: Apply
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 10/22/2019 1:26 PM
14. Rivalry Among Existing Competitors Is High When Many Competitors Occupy The Same Marketplace Position.
a. True
b. False
ANSWER: True
RATIONALE: Correct
Rivalry Among Existing Competitors Is High When Many Competitors Occupy The Same
Marketplace Position; It Is Low When There Are Few Competitors. See 1-6: Using
InformationSystems And Information Technologies
,Module 01: Information Systems in Business
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Apply The Five Forces Model And Strategies For Gaining A Competitive Advantage.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.9
TOPICS: Five Forces Model
KEYWORDS: Apply
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 10/22/2019 1:26 PM
15. In The Context Of Information Systems Jobs, A Database Administrator Is Responsible For Developing
An EntireInformation System By Writing Computer Programs.
a. True
b. False
ANSWER: False
RATIONALE: Correct
A Computer Programmer Writes Computer Programs Or Software Segments That Allow
An Information System To Perform A Specific Task. A Database Administrator Is
Responsible ForDatabase Design And Implementation. See 1-7: The IT Job Market
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Review The IT Job Market.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.10
TOPICS: Information Technology Careers
KEYWORDS: Understand
DATE CREATED: 10/22/2019 1:26 PM
DATE MODIFIED: 10/22/2019 1:26 PM
16. Smartphones Do Not Include Web-Browsing Features.
a. True
b. False
ANSWER: False
RATIONALE: Correct.
Smartphones Are Mobile Phones With Advanced Capabilities, Much Like A Mini-PC.
TheyInclude E-Mail And Web-Browsing Features, And Most Have A Built-In
Keyboard Or An External USB Key- Board. See 1-1: Computers And Information
Systems In Daily Life
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Discuss Common Applications Of Computers And Information Systems.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.1
, Module 01: Information Systems in Business
KEYWORDS: Understand
DATE CREATED: 11/20/2019 5:48 PM
DATE MODIFIED: 11/20/2019 7:08 PM
17. Computers Can Be Used To Grade Exam Answers And Generate Detailed Reports Comparing Performance.
a. True
b. False
ANSWER: True
RATIONALE: Computers Are Often Used To Grade Your Exam Answers And Generate Detailed
ReportsComparing The Performance Of Each Student In Your Class. See 1-1:
Computers And Information Systems In Daily Life
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Discuss Common Applications Of Computers And Information Systems.
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.1
KEYWORDS: Understand
DATE CREATED: 11/20/2019 5:55 PM
DATE MODIFIED: 11/20/2019 5:55 PM
18. Information Literacy Involves Understanding The Role Of Information In Generating And Using Business Intelligence.
a. True
b. False
ANSWER: True
RATIONALE: Correct
Information Literacy, On The Other Hand, Is Understanding The Role Of Information
In Generating And Using Business Intelligence. See 1-2: Computer Literacy And
InformationLiteracy
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Explain The Differences Between Computer Literacy And Information Literacy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MIS.10e.1.2
KEYWORDS: Understand
DATE CREATED: 11/20/2019 6:41 PM
DATE MODIFIED: 11/20/2019 7:10 PM
19. Knowledge Workers Need Both Computer Literacy And Information Literacy To Be Competitive In The Workplace.
a. True
b. False
ANSWER: True
RATIONALE: Correct.
Knowledge Workers Need Two Types Of Knowledge To Be Competitive In The
Workplace: Computer Literacy And Information Literacy. See 1-2: Computer Literacy
