ServiceNow Event Management w/
Operational Intelligence Questions
(Quebec)
converts event attributes into Alert fields - correct answer ✔event rules
MID in Mid Server stands for - correct answer ✔Management,
Instrumentation and Discovery
The ______________ determines whether an existing event need to be
associated to an existed alert or a new alert needs to be inserted - correct
answer ✔Message Key
How can you achieve binding an application on a host to an alert in event
management. - correct answer ✔CI Identifiers and metadata rules
What state is not part of an event lifecycle - correct answer ✔in Progress
What is the default action on Alerts when associated incidents are resolved -
correct answer ✔Alerts are closed automatically
Remediation Workflows are triggered from : - correct answer ✔Alert
management rules
Default CI Type attached to an Alert - correct answer ✔cmdb_ci_hardware
The impact of Alerts is calculated with the following factors - correct answer
✔Service Configuration Table and Impact Rules
, In Event Management, what module allows for automatic task creation? -
correct answer ✔Alert Management
Where can you link alerts to supporting knowledge articles - correct answer
✔Alert Management Rules
Name 4 OOTB Event management connector definitions. - correct answer
✔IBM Netcool, Zabbix, SCOM, HP Operations Manager
Which alerts are classified as Urgent priority group: - correct answer ✔Alerts
with prioirty score above the value defined in
evt_mgmt.top_prioirty_group_threshold property
What is the function of the ECC Queue - correct answer ✔Store
probes/messages to be processed by the mid server
How many events are processed in one batch of the scheduled job execution
by default - correct answer ✔500
In Operational Intelligence, what module allows for automatic Alert creation
from an Anomaly Alert? - correct answer ✔Alert Promotion Rules
What is the script that allows you to populate incident fields from an Alert -
correct answer ✔EvtMgmtCustomIncidentPopulator
How is a secondary alert identified - correct answer ✔using cmdb
relationship
Operational Intelligence Questions
(Quebec)
converts event attributes into Alert fields - correct answer ✔event rules
MID in Mid Server stands for - correct answer ✔Management,
Instrumentation and Discovery
The ______________ determines whether an existing event need to be
associated to an existed alert or a new alert needs to be inserted - correct
answer ✔Message Key
How can you achieve binding an application on a host to an alert in event
management. - correct answer ✔CI Identifiers and metadata rules
What state is not part of an event lifecycle - correct answer ✔in Progress
What is the default action on Alerts when associated incidents are resolved -
correct answer ✔Alerts are closed automatically
Remediation Workflows are triggered from : - correct answer ✔Alert
management rules
Default CI Type attached to an Alert - correct answer ✔cmdb_ci_hardware
The impact of Alerts is calculated with the following factors - correct answer
✔Service Configuration Table and Impact Rules
, In Event Management, what module allows for automatic task creation? -
correct answer ✔Alert Management
Where can you link alerts to supporting knowledge articles - correct answer
✔Alert Management Rules
Name 4 OOTB Event management connector definitions. - correct answer
✔IBM Netcool, Zabbix, SCOM, HP Operations Manager
Which alerts are classified as Urgent priority group: - correct answer ✔Alerts
with prioirty score above the value defined in
evt_mgmt.top_prioirty_group_threshold property
What is the function of the ECC Queue - correct answer ✔Store
probes/messages to be processed by the mid server
How many events are processed in one batch of the scheduled job execution
by default - correct answer ✔500
In Operational Intelligence, what module allows for automatic Alert creation
from an Anomaly Alert? - correct answer ✔Alert Promotion Rules
What is the script that allows you to populate incident fields from an Alert -
correct answer ✔EvtMgmtCustomIncidentPopulator
How is a secondary alert identified - correct answer ✔using cmdb
relationship
