Management jby jwalking jaround j(MBWA) j- jANS✓✓-occurs jwhen jmanagers jwalk
jaround jtheir jbusiness jfacilities j(offices, jstores, jand jwarehouses) jto jtalk jto
jemployees jto jfind jout jtheir jproblems jfirst jhand jand jto jteach jthem jabout jthe
jcompany's jdirection jand jmanagement jvalues.
MBWA jshould jbe jpracticed jregularly jso jthat jemployees jdo jnot jthink jthat
jmanagement jis jspying jon jthem. jIt jalso jhelps jto jbuild ja jsense jof jcamaraderie
jand jteam jspirit. jThe jidea jis jto jbuild jtrust jbetween jmanagement jand
jemployees.
j
MBWA jis jalso jcalled jopen-book jmanagement jthinking, jmeaning jthat jemployees
jhave jthe jright jto jbe jinformed jabout jthe jcompany's jplans jand jactivities
jbecause jthey jhave ja jbig jstake jin jthe jcompany's jwell jbeing.
Leadership j- jANS✓✓-The jaction jof jleading ja jgroup jof jpeople jor jan
jorganization.
occurs jwhen ja jleader jmobilizes jan jorganization's jresources jto jfulfill jits jmission
jand jvision. jLeaders jhave jinherent jpower j(personal jand jcharismatic jpower) jand
jbuilt-in jqualities jsuch jas jmotivation, jinspiration, jinnovation, jimagination, jand
jvision.
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