Zaxby's Certification Exam – FOH Correct Questions & Answers(RATED A)
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Course
Zaxby\\\'s
Institution
Zaxby\\\'s
While taking out trash, you should never pull the trash container liner out of the trash container in the dining room. - ANSWER True
Choose the approved chemical used to spot clean windows and other glass surfaces. - ANSWER All purpose cleaner
What is the approved procedure for replacing can ...
Zaxby's Certification Exam – FOH
Correct Questions & Answers(RATED A)
While taking out trash, you should never pull the trash container liner out of the trash
container in the dining room. - ANSWER True
Choose the approved chemical used to spot clean windows and other glass surfaces. -
ANSWER All purpose cleaner
What is the approved procedure for replacing can liners in the restroom? - ANSWER
Remove trash can from restroom and replace the liner in the Back of House area.
Which of the following statement is true when cleaning the trash receptacles? -
ANSWER A. Place a food tray over the opening of the receptacle before removing the
trash bin
B. Spray all-purpose cleaner solution directly onto the trash receptacle before wiping
C. Always spray all-purpose cleaner solution into a towel before wiping the receptacle-
Correct
D. Remove trash can from receptacle and change liner in dining area
Which of the following is NOT part of the dining room set-up duties: - ANSWER A.
Placing labelled tea urns on the counter
B. Stocking wrapped utensils -Correct. this is a part of FOH set up, but not the dinning
room
C. Wiping light fixtures
D. Stocking condiments
What chemical is used to clean the Front of House countertops? - ANSWER All-
purpose cleaner
Labels for brownies are placed: - ANSWER On the bottom of the wrapped brownie
When prepping cole slaw, you mix 1 bag slaw shred with ____ pouch(es) of dressing? -
ANSWER 1 pouch
How long are baked brownies good for in the cookie display cabinet? - ANSWER 24
hours
Which color cutting board is used to prep croutons? - ANSWER White
A complete label for freshly brewed tea should have the following: - ANSWER Item
identifier, prep date, prep time, initials
, What is the hold time for brownies? - ANSWER 24 hours
What is the approximate bake time for croutons? - ANSWER 20 minutes
How are brownies wrapped before placed in the display? - ANSWER Individually in food
grade plastic wrap
The quaternary sanitizer water mix for the cashier alley is replaced _______. -
ANSWER Every 4 hours
Select the items used for serving cookies. - ANSWER Small Tongs and waxed bag
Which solution is used to wipe the exterior and interior of the door to the ice machine? -
ANSWER Quat sanitizer solution
Every guest must be acknowledged promptly with a ___________ and a _________. -
ANSWER Friendly expression: positive tone of voice
Tea machine smallwares must ALWAYS be placed on a clean tray before placement at
the Drive-thru Drink Station. - ANSWER True
When setting the cookie display, held over cookies must be placed _______. -
ANSWER To the rear of the cookie display using FIFO
Which solution is used to clean all other exterior surfaces (with exception of
interior/exterior door) of the ice machine? - ANSWER All-purpose cleaner
When should you repeat guest orders before completing the order transaction? -
ANSWER Always repeat orders back to the guest
Which chemical is approved for cleaning the drive-thru window? - ANSWER All purpose
cleaner
When providing change for the guest, always hand the ________ first and then the
_______ next. - ANSWER Coins: bills
A guest take-out order for 1 Zalad and 2 Sandwich Meals is placed in which bag? -
ANSWER T-sack
What is the primary function of the FOH Expeditor? - ANSWER Checking orders for
accuracy and quality
Order tickets are used to: - ANSWER A.Track guest orders
B.Call out guest orders
C.Verify the accuracy of orders
D.All of the above- Correct
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